Senior Sales Manager

Job Summary.• Establish profitable and cost effective sales programs.• Maintain sales awareness throughout property.• Develops and implements sales activities within group market segment to achieve budgeted goals.• Maintain communications with regional and/ or corporate staff.• Monitor compensation.• Negotiates booking of group room blocks and conventions from assigned market segments.• Negotiates with clients to secure room block bookings for the hotel. Accurately completes booking and function forms with all required information. Dictates and prepares letters, proposals and contracts for potential bookings. • Solicits, evaluates, sells, secures, services and maintains group business for the hotel as required to achieve budgeted group revenue and profit margin. In addition, support, secure and sell overall hotel to achieve total team revenue. • Build shoulder season group business.• Assures individual booking goals are achieved on a monthly, quarterly and annual basis.• Monitor... results and goals on a regular basis.• Completes required sales calls per week with existing and prospective clients as outlined, including outside, telemarketing, in-house site inspections and client entertainment.• Establishes yearly goals with Director of Sales & Marketing.• Completes quarterly incentive plan.• Maintains active memberships in industry organizations or industry related networking events. • Is familiar with overall operations of the hotel and maintains a working rapport with other department heads and personnel.• Follows-up on assigned sales leads on a timely basis.• Ensures all clients files are completed with required information, i.e., completed booking/function reports, appropriate trace dates indicates, convention resumes, proposals, contracts, correspondence, group histories attrition, cancellation and master billing approvals.• Works closely with Catering Manager to ensure client's needs are met in order to conduct a successful function.• Submits accommodations require for group VIP's and site visits as necessary.• Accurately completes and submits expense report forms to the DOSM on a timely basis for approval and processing.• Completes other projects and duties as assigned by management.• Participates in solving problems with other departments as required relative to business booked in the hotel such as salvaging of accounts which threaten cancellation and effectively compromise between customer needs and hotel facilities.• Conducts and attends meetings to maintain favorable working relationships among company employees and promote maximum moral, productivity and efficiency. • Prepares reports as requested to develop a more information database for improved management decision making and critical evaluation of work activities.• Prepares information to meet with and entertains clients as deemed appropriate by potential business from that account.• Represents hotel at trade shows as specified by corporate trade show attendance guide. Set up exhibits involving bending, stooping, lifting and reading overhead.• Participates in Business Review Meetings, Special Events, Sales Missions, Sales Meetings, MOD program and Fam Trips. • Contacts customers in-house to promote good will and foster additional business, repeat bookings, or referrals to other Millennium properties. Schedule and host travel agent presentations to build existing and potential customers.• Ensure customer satisfaction.• Clear, concise written and verbal communication skills.• Demonstrate team building experience.• Is proficient with basic operations of the department Delphi, Lanmark & PMS systems.• Perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.• Assist the supportive staff with the maintenance of sales files.• Other duties as assigned such as assisting with client requests on reservationsSALARY RANGE: $93,000 - $97,000 ANNUALLYRequirement.Physical activities include walking and standing to a significant degree. Sitting for long periods of time is also possible. Talking, seeing, hearing, lifting objects weighing up to 20 lbs. with frequent lifting or carrying of objects weighing up to 10 is possible.• Knowledge of a hotel structure and how all departments work.• Strong mathematical and calculator skills to prepare cost proposals• Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.• Ability to move throughout the hotel to conduct site inspections.• Ability to manage change effectively.• Provide leadership to the departments to achieve their goals and objectives.• Communicate the goals and objectives and inspire employees to achieve these goals.• Strong technical skills.• Excellent time management skills.• Strong organizational skills.• Excellent knowledge of computers.• Strong customer service orientation and skills.• Excellent listening skills.• Exceptional detail in follow-up.• Creative problem solving skills.• Ability to train suggestive selling techniques.• Forecasting skills.• Involved with local community to develop business.• Ability to listen, speak and write English to ascertain and respond to client needs.Four-year college degree is preferred, however any combination of education and training within hotel sales may also be considered.Must have experience at properties of similar size and quality.Requires a minimum of 3 year(s) supervisory experience in a hotel environmentTerms of employment.Full time
Job Summary.• Establish profitable and cost effective sales programs.• Maintain sales awareness throughout property.• Develops and implements sales activities within group market segment to achieve budgeted goals.• Maintain communications with regional and/ or corporate staff.• Monitor compensation.• Negotiates booking of group room blocks and conventions from assigned market segments.• Negotiates with clients to secure room block bookings for the hotel. Accurately completes booking and function forms with all required information. Dictates and prepares letters, proposals and contracts for potential bookings. • Solicits, evaluates, sells, secures, services and maintains group business for the hotel as required to achieve budgeted group revenue and profit margin. In addition, support, secure and sell overall hotel to achieve total team revenue. • Build shoulder season group business.• Assures individual booking goals are achieved on a monthly, quarterly and annual basis.• Monitor... results and goals on a regular basis.• Completes required sales calls per week with existing and prospective clients as outlined, including outside, telemarketing, in-house site inspections and client entertainment.• Establishes yearly goals with Director of Sales & Marketing.• Completes quarterly incentive plan.• Maintains active memberships in industry organizations or industry related networking events. • Is familiar with overall operations of the hotel and maintains a working rapport with other department heads and personnel.• Follows-up on assigned sales leads on a timely basis.• Ensures all clients files are completed with required information, i.e., completed booking/function reports, appropriate trace dates indicates, convention resumes, proposals, contracts, correspondence, group histories attrition, cancellation and master billing approvals.• Works closely with Catering Manager to ensure client's needs are met in order to conduct a successful function.• Submits accommodations require for group VIP's and site visits as necessary.• Accurately completes and submits expense report forms to the DOSM on a timely basis for approval and processing.• Completes other projects and duties as assigned by management.• Participates in solving problems with other departments as required relative to business booked in the hotel such as salvaging of accounts which threaten cancellation and effectively compromise between customer needs and hotel facilities.• Conducts and attends meetings to maintain favorable working relationships among company employees and promote maximum moral, productivity and efficiency. • Prepares reports as requested to develop a more information database for improved management decision making and critical evaluation of work activities.• Prepares information to meet with and entertains clients as deemed appropriate by potential business from that account.• Represents hotel at trade shows as specified by corporate trade show attendance guide. Set up exhibits involving bending, stooping, lifting and reading overhead.• Participates in Business Review Meetings, Special Events, Sales Missions, Sales Meetings, MOD program and Fam Trips. • Contacts customers in-house to promote good will and foster additional business, repeat bookings, or referrals to other Millennium properties. Schedule and host travel agent presentations to build existing and potential customers.• Ensure customer satisfaction.• Clear, concise written and verbal communication skills.• Demonstrate team building experience.• Is proficient with basic operations of the department Delphi, Lanmark & PMS systems.• Perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.• Assist the supportive staff with the maintenance of sales files.• Other duties as assigned such as assisting with client requests on reservationsSALARY RANGE: $93,000 - $97,000 ANNUALLYRequirement.Physical activities include walking and standing to a significant degree. Sitting for long periods of time is also possible. Talking, seeing, hearing, lifting objects weighing up to 20 lbs. with frequent lifting or carrying of objects weighing up to 10 is possible.• Knowledge of a hotel structure and how all departments work.• Strong mathematical and calculator skills to prepare cost proposals• Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.• Ability to move throughout the hotel to conduct site inspections.• Ability to manage change effectively.• Provide leadership to the departments to achieve their goals and objectives.• Communicate the goals and objectives and inspire employees to achieve these goals.• Strong technical skills.• Excellent time management skills.• Strong organizational skills.• Excellent knowledge of computers.• Strong customer service orientation and skills.• Excellent listening skills.• Exceptional detail in follow-up.• Creative problem solving skills.• Ability to train suggestive selling techniques.• Forecasting skills.• Involved with local community to develop business.• Ability to listen, speak and write English to ascertain and respond to client needs.Four-year college degree is preferred, however any combination of education and training within hotel sales may also be considered.Must have experience at properties of similar size and quality.Requires a minimum of 3 year(s) supervisory experience in a hotel environmentTerms of employment.Full time
Job Summary

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• Establish profitable and cost effective sales programs.• Maintain sales awareness throughout property.• Develops and implements sales activities within group market segment to achieve budgeted goals.• Maintain communications with regional and/ or corporate staff.• Monitor compensation.• Negotiates booking of group room blocks and conventions from assigned market segments.• Negotiates with clients to secure room block bookings for the hotel. Accurately completes booking and function forms with all required information. Dictates and prepares letters, proposals and contracts for potential bookings. • Solicits, evaluates, sells, secures, services and maintains group business for the hotel as required to achieve budgeted group revenue and profit margin. In addition, support, secure and sell overall hotel to achieve total team revenue. • Build shoulder season group business.• Assures individual booking goals are achieved on a monthly, quarterly and annual basis.• Monitor... results and goals on a regular basis.• Completes required sales calls per week with existing and prospective clients as outlined, including outside, telemarketing, in-house site inspections and client entertainment.• Establishes yearly goals with Director of Sales & Marketing.• Completes quarterly incentive plan.• Maintains active memberships in industry organizations or industry related networking events. • Is familiar with overall operations of the hotel and maintains a working rapport with other department heads and personnel.• Follows-up on assigned sales leads on a timely basis.• Ensures all clients files are completed with required information, i.e., completed booking/function reports, appropriate trace dates indicates, convention resumes, proposals, contracts, correspondence, group histories attrition, cancellation and master billing approvals.• Works closely with Catering Manager to ensure client's needs are met in order to conduct a successful function.• Submits accommodations require for group VIP's and site visits as necessary.• Accurately completes and submits expense report forms to the DOSM on a timely basis for approval and processing.• Completes other projects and duties as assigned by management.• Participates in solving problems with other departments as required relative to business booked in the hotel such as salvaging of accounts which threaten cancellation and effectively compromise between customer needs and hotel facilities.• Conducts and attends meetings to maintain favorable working relationships among company employees and promote maximum moral, productivity and efficiency. • Prepares reports as requested to develop a more information database for improved management decision making and critical evaluation of work activities.• Prepares information to meet with and entertains clients as deemed appropriate by potential business from that account.• Represents hotel at trade shows as specified by corporate trade show attendance guide. Set up exhibits involving bending, stooping, lifting and reading overhead.• Participates in Business Review Meetings, Special Events, Sales Missions, Sales Meetings, MOD program and Fam Trips. • Contacts customers in-house to promote good will and foster additional business, repeat bookings, or referrals to other Millennium properties. Schedule and host travel agent presentations to build existing and potential customers.• Ensure customer satisfaction.• Clear, concise written and verbal communication skills.• Demonstrate team building experience.• Is proficient with basic operations of the department Delphi, Lanmark & PMS systems.• Perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.• Assist the supportive staff with the maintenance of sales files.• Other duties as assigned such as assisting with client requests on reservationsSALARY RANGE: $93,000 - $97,000 ANNUALLY

Requirement

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Physical activities include walking and standing to a significant degree. Sitting for long periods of time is also possible. Talking, seeing, hearing, lifting objects weighing up to 20 lbs. with frequent lifting or carrying of objects weighing up to 10 is possible.• Knowledge of a hotel structure and how all departments work.• Strong mathematical and calculator skills to prepare cost proposals• Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.• Ability to move throughout the hotel to conduct site inspections.• Ability to manage change effectively.• Provide leadership to the departments to achieve their goals and objectives.• Communicate the goals and objectives and inspire employees to achieve these goals.• Strong technical skills.• Excellent time management skills.• Strong organizational skills.• Excellent knowledge of computers.• Strong customer service orientation and skills.• Excellent listening skills.• Exceptional detail in follow-up.• Creative problem solving skills.• Ability to train suggestive selling techniques.• Forecasting skills.• Involved with local community to develop business.• Ability to listen, speak and write English to ascertain and respond to client needs.Four-year college degree is preferred, however any combination of education and training within hotel sales may also be considered.Must have experience at properties of similar size and quality.Requires a minimum of 3 year(s) supervisory experience in a hotel environment

Terms of employment

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Full time

Company information
As the wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group encompasses a family of distinctive hotels under the Langham Hotels & Resorts and Cordis Hotels brands with more than 30 projects currently either confirmed or in a developed stage of negotiations from Asia, Europe and North America to the Middle East.The Group takes its name from the legendary Langham in London which was widely recognized as Europe's first Grand Hotel. For more than 150 years, this flagship hotel has represented sophisticated and gracious hospitality, a philosophy that reflects elegance in design, innovation in hospitality, genuine service and captivation of the senses across all properties.With dedicated colleagues in more than 20 hotels located in major cities throughout four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to be a global hospitality group that pursues excellence.
Hospitality, Real Estate, Travel & Tourism, Food & Beverage, Hotel Management, Hospitality Services, Hotel, Food & Beverages, Hospitality & Leisure, Luxury
Privately Held
Hong Kong, SAR
Company Specialties:
Professional Hotel Management Services and Hospitality

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