Senior Sales Manager, Technology Media & Telecommunications, Global Payments Solutions

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.

Global Payments Solutions (GPS) is one of HSBC's global transaction banking product lines generating over 10% of HSBC Group revenues. Supporting Corporate and Institutional Banking (CIB), our GPS business is made up of almost 10,000 people in over 55 countries and is uniquely positioned to help clients make and receive payments and manage liquidity and working capital across borders and regulations, in multiple currencies. Our expertise in this area has been recognized by the industry’s most prominent publications as the best global cash manager for corporates and financial institutions in consecutive years.

For our largest corporate clients GPS Sales has implemented a sector focused coverage approach, recognizing that clients in different sectors have unique cash management needs. Various sector teams exist including: Technology Media & Telecoms, Consumer, Healthcare, Energy Materials & Power, Industrials, Transport, Real Estate and Professional Services.

We are seeking a high-caliber professional to join our Sales team in the TMT (Technology, Media and Telecoms) sector. This role is based in San Francisco USA. The portfolio consists of US headquartered global TMT corporates.

As our Senior Sales Manager, Technology Media & Telecommunications, Global Payments Solutions you will:

• Work in close partnership with Banking Coverage and the wider GPS sales teams to identify and develop business opportunities, jointly formulate client engagement strategy to deepen HSBC’s global cash management wallet share and grow revenues, with an industry focus on corporates in the Technology, Media and Telecoms sector


• Adopt a needs-based advisory approach to understand customer requirements and provide appropriate cash management solutions that meet those requirements


• Lead, coordinate and collaborate with the HSBC team across markets and functions to develop appropriate solutions, deliver sales proposals / Request for Proposal responses / client pitches through to implementation handover 


• Work closely with the GPS Implementation, Integration and Client Service teams to ensure smooth transition of client mandate into realized revenues, as well as to provide ongoing coverage in response to clients’ evolving challenges and requirements 


• Give feedback to the GPS Product and Channels teams on the competitive market landscape and client specific requirements, to help drive product enhancements/developments as appropriate  


• Formulate, support and drive CIB and GPS industry sector strategies, including participation in events, case studies, client testimonials, client planning and wallet sizing activities 


• Coach and lead team members across the group on sales strategy formulation, deal pipeline management and sales conversion techniques


• Collaborate with global and regional sales leads and GPS teams to develop a deal pipeline that is coordinated with Banking Coverage and prioritized according to opportunity and value to both the client and HSBC

You´ll likely have the following qualifications to succeed in this role:

• Proven track record of dealing with complex global corporates, with a minimum of 5 years’ relevant experience


• Experience of managing a client portfolio and/or responsibility for a driving a client cross-sell and satisfaction metrics, plus a proven sales record with strong data analytical skills


• Understanding of global cash management techniques, market and competitive trends and regulatory environment


• Detailed knowledge of day to day workings of a Corporate Treasury environment, Foreign exchange, payments, Liquidity and working capital


• Strong knowledge of local / regional / global cash management clearing services, products, techniques and strategies


• Proven experience in managing large complex corporate relationships in client facing management roles, demonstrating an understanding of risk management, structures, credit, products, processes, in an individual contributor capacity


• Experience of working in an International Corporate Banking environment, or experience with HSBC Group Corporate products and services


• Proven ability in identifying and meeting customer needs through matching a broad range of products and services and in delivering creative and flexible customer solutions, to a deadline


• University graduate with at least 5 years of relevant experience in cash management, banking relationship management and/or corporate product sales

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.