Job Title: Senior Sales Representative Job Description We are looking for a Senior Sales Representative responsible for Contract Renewals to join our team. Today.
At Concentrix, we aim to find and grow people like you! Imagine being able to partner with global technology leaders in a company that cares about your professional growth, your success, and your community. Our global staff have devoted their careers to ensuring every customer experience is exceptional. So naturally, we're committed to making Concentrix the best place to grow a career, too.
Working at Concentrix, you will be a part of an engaging and entrepreneurial team where you can reimagine the boundaries of your career, all while working remote. We are dedicated to creating success for our clients, the communities around us, and each other. All of this is possible because of the talent you have to offer. At Concentrix, you can truly Own Your Future! You Have
4+ years of experience working in a customer service or sales capacity
Prior success in achievement of personal and team sales quota/goals
Experience in high-volume calling
Experience learning new technology and data
Experience identifying problems and implementing solutions
Excellent knowledge of MS Office programs
Experience working with Salesforce.com or similar CRM
Experience or willingness to work from home
You Will
Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities.
Provide accurate weekly/ monthly/ quarterly sales forecast
Mastery of product knowledge and technical understanding of services to assess client requirements
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
Manage external competitive pressures and handle objections to retain customers or win new customers
Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
Work with your team and management to provide a professional experience during all interactions with customers and prospects
Maintain the customer management system (CRM) to ensure all relevant data is captured
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.
Work with a team and report directly to a Sales Manager
Our Benefits and Perks
Various medical, dental, vision plan and life insurance programs
Retirement Planning tools including 401(k) savings with matching contributions and Health Savings Accounts
Paid time off, disability programs and paid parental leave.
Rewards and Recognitions
Wellness Incentive Program
Learning and Development Programs
Base Pay of $33,400 ($16.06) or more based on
qualifications/experience
Annual Bonus Potential (target up to $8,360)
Virtual First and Remote Work
Concentrix B2B Sales Services is a
Virtual First
company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but a space at home to work is required. Uninterrupted home-based internet is required in your home to attend and host video calls, a minimum bandwidth speed of 20mbps is important. #LI-Remote Location: USA, TN, Work-at-Home Language Requirements: English (Required) Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Concentrix is an Equal
Opportunity/Affirmative
Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following
websites: •English • Spanish To request a reasonable accommodation please click
here
. If you wish to review the Affirmative Action Plan, please click
here .
About Us
Mission:
We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.
About Concentrix:
We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!
Company Overview:
In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.
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