Senior Salesforce Business Analyst

Job Family

SAAS/PAAS/Cloud Consulting

Travel Required

None

Clearance Required

None

What You Will Do

Engage customer stakeholders to understand desired business outcomes and define success criteria
Articulate to customer stakeholders the value of recommended solutions and approach
Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements
Synthesize requirements to create clear and comprehensive user stories and solution design documentation
Perform fit-gap analysis between Salesforce functionality and client requirements
Design innovative Salesforce solutions, involving configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation,
and other custom functionality
Develop innovative industry accelerators and contribute to thought leadership white paper development
Draft custom development specifications and manage the delivery and testing of the functionality by Development resources
Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner
Develop training curriculum and deliver training sessions to the solution’s end users
Work with the Guidehouse Project Manager to manage a project to scope, budget and timeline expectations

What You Will Need

BA/BS degree in Business, Computer Science, or Engineering – or equivalent work experience
7 years experience administering or consulting with Salesforce
At least 5 Current Salesforce Certifications (Admin, App Builder & Sales/Service/Community Clouds)
Experience with business process definition, process mapping, and reengineering
Experience with public sector clients
Experience writing Epics, and user stories to capture Salesforce requirements
Experience with data migrations to and from Salesforce
Understanding of the key levers for B2B, B2C, hybrid business models
Excellent written and oral communication skills
Great teamwork and collaboration skills
Experience with Agile or Hybrid-Agile methodology

What Would Be Nice To Have

Experience in “Big 4” or equivalent established consulting firm and/or Salesforce Platinum partner highly desired
Experience with public sector clients preferred
Demonstrable experience in at least one of: Public Sector Solutions, Omnistudio Consulting
MBA preferred

The annual salary range for this position is $125,600.00-$188,400.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits Include

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Care.com annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
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