Senior Salesforce Product Manager

Company Description

Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. 

Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.

Location
This position will be based out of Charlotte, NC.

Reporting
This position will report to the Senior Manager, Business Systems.

Summary of Role 
The Senior Salesforce Product Manager role will drive the continued development of Palmetto's Salesforce platform in alignment with Palmetto’s business needs and objectives. The Salesforce Product Manager owns the product strategy, roadmap, and weekly sprint priorities for Palmetto’s Salesforce team by serving as the primary business liaison and subject matter expert on the platform’s ever-evolving features and capabilities. The Salesforce Product Manager will also consult with other Product teams regularly to align on cross-product priorities. 

Strategic & Tactical
Key Responsibilities of the Salesforce Product Manager:

• Understand Palmetto’s business processes and organizational priorities


• Proactively engage with stakeholders regularly to understand their evolving needs


• Manages technical SFDC lead and delivery team


• Proactively builds reporting to support business operations, as well as track sprint delivery and progress of the SFDC delivery team(s)


• Develop, maintain, and communicate the Salesforce product’s vision and roadmap


• Establish and track progress against evolving business initiatives for the Salesforce team


• Manage, prioritize, and refine User Stories for the Salesforce product backlog


• Work closely with peers in your department to ensure that your projects and initiatives align with the priorities of their related systems i.e. accounting and financial systems


• Lead Salesforce product roadmap and sprint planning meetings with the Salesforce development team


• Lead solutioning conversations and technologies for products that live within or touch the Salesforce system


• Facilitate daily standups with the Salesforce development team


• Engage with business stakeholders and end-users to resolve impediments to Product development as they arise


• Manage end-user testing, communications, release management, and roll-out plan for new Product feature releases


• Align with other Palmetto Product Owners when needed to maintain cross-product alignment


• Manage MANY priorities across the org and drive the strategic vision and implementation of Salesforce enhancements to support Palmetto’s growth and business needs


• Very strong technical foundational knowledge and understanding of the Salesforce platform and various clouds (Sales, Service, Field Service Lightning, etc.) 

Qualifications

• 3+ years of experience at a technology company or consulting firm


• 5+ years of experience working in an Agile development environment and participating in Agile ceremonies


• Ability to manage many competing priorities and complex projects


• Salesforce certifications highly preferred (consultant, administrator, etc.)


• 3+ years of experience working with middleware for Salesforce (BOOMI, Tray.IO, or other) along with DevOps tools (Gearset or other)


• Experience translating business needs into strong user stories/requirements for new product features 


• Technical aptitude and expertise in the Salesforce platform as well as other applications commonly integrated with Salesforce


• Excellent organizational and project management skills; can manage priorities and dependencies across teams


• Excellent communication skills with experience translating technical concepts to non-technical audiences


• Strong leadership skills rooted in high EQ, with an ability to rally cross-functional teams towards demanding goals


• Is regarded as a subject matter expert in Salesforce; can set up working agreements with other teams on how to use, engage and request updates to their service.


• Has strong alignment to the Palmetto mission of building the green energy future, and examples of working within Palmetto core values:




• Customer Mindfulness: we are conscientious of and empathetic towards the needs of our customers.


• Inclusion & Diversity: We are steadfast in our commitment to the advancement of inclusion and diversity of our people, ideas, thoughts, and acts.


• Rituals: We create practices that keep us disciplined in the pursuit of our goals


• Longevity: We build for the future


• Happiness: We encourage employees to focus on their well being


• Openness: We provide complete transparency to our colleagues, even when it is uncomfortable.

Employment is contingent upon the successful completion of a background check. 

Equal Employment Opportunity

Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.

For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy