Senior Scientist Technical Support

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Senior Scientist Technical Support

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locations

United States - Illinois - Lake Forest

time type

Full time

posted on

Posted 2 Days Ago

job requisition id

31085462

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
Career development with an international company where you can grow the career you dream of.

Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

An excellent retirement savings plan with high employer contribution

Tuition reimbursement, the Freedom 2 Save

student debt program and FreeU

education benefit - an affordable and convenient path to getting a bachelor’s degree.

A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
Our location in

Lake Forest, IL (Conway Park)

has an opportunity for a

Senior Scientist Technical Support - Data Analytics.

The Senior Scientist will be part of our data analytics and business intelligence (BI)reporting team. They will develop reports and dashboards for assay performance monitoring and evaluation across immunoassay and clinical chemistry products to support technical teams with complaint investigations, CAPA and product/ process improvements. They will independently manage complex projects to collect user requirements and develop analytics reports to drive understanding of assay performance across the manufacturing and assay support network. They will collaborate across R&D, Quality, Regulatory and Technical functions to proactively identify opportunities to improve analytics capabilities and data access to help drive digital lean solutions. They will serve as an IT liaison ensuring business needs met as technology changes are implemented and mentor business users in use of data systems and technology tools to support technical troubleshooting and development or expansion of analytics capabilities.
What You’ll Work On
Apply knowledge of product performance data and data infrastructure to deliver reports, dashboards, and automation providing actionable insight to product support scientist.

Mentor others on use of technology tools including PowerBI, Cognos, SQL Tools to upskill technical support scientist in data analytics.

Recognizes opportunities, solicit user input, and proactively propose novel ideas for significant reporting and analytics solutions to drive process or product improvements.

Manage Power BI premium workspace to ensure adherence to development best practices, set schedules, oversee access and monitoring utilization to recommend enhancements.

Manage Cognos report workspace for product monitoring reports. Provide user guidance on access, mage report schedules, oversee automation delving reports to end user SharePoint sites.

Collaborate on cross functional teams to drive and deliver key business projects for digital lean and analytics. Develop strategies and drive implementation per timelines.

Liaison with IT Business Relationship Managers on technology advancement strategies to ensure they are aligned to business needs and perform user acceptance to test usability and prepare business users for transition.

Develop, deploy, verify, or validate Cognos, JMP or PowerBI analytics and reports.

Support complaint and internal investigations – Independently manages complex data requests to drive to root cause and resolution using appropriate data management tools.

Translates top-level goals to specific goals and aligns activities with respective strategic business priorities.

Minimum Qualifications
Higher Certificate, Ordinary or Honors Bachelor degree in scientific and technical field is desired or relevant combination of education and experience.

4 years’ related work experience.

Preferred Qualifications
3+ years directly related work experience in data analytics and business intelligence reporting highly preferred.

Knowledge of database design, and architecture preferred including Oracle, Redshift, Databricks, and SQL server technologies and ability to liaison across business and IT subject matter experts highly preferred.

Demonstrated proficiency with SQL query language, Cognos and PowerBI Business Intelligence report authoring tools highly preferred.

Competency in data gathering, analysis, documentation and project management strongly preferred.

Experience with software lifecycle, non-product software validation processes preferred.

Experience with Microsoft 0365 tools including workflow automation, MS Teams, and SharePoint.

Experience with JMP and MS Excel data analytics.

Familiarity with Abbott data systems, data access and governance.

WHAT WE OFFER
At Abbott, you can have a good job that can grow into a great career. We offer:
Training and career development , with onboarding programs for new employees and

tuition assistance

Financial security

through competitive compensation, incentives and retirement plans

Health care and well-being programs

including medical, dental, vision, wellness and occupational health programs.

Paid time off

401(k)

retirement savings with a generous company match

Pension Plan

The stability of a company

with a record of strong financial performance and history of being actively involved in local communities.

Learn more about our benefits that add real value to your life to help you live fully:

www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com , on Facebook at

www.facebook.com/Abbott

and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
$83,000.00 – $166,000.00

In specific locations, the pay range may vary from the range posted.
JOB FAMILY:

Manufacturing

DIVISION:

HIAC Core Lab

LOCATION:

United States > Lake Forest : CP01

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 5 % of the Time

MEDICAL SURVEILLANCE:

No

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of

Minorities/Women/Individuals

with

Disabilities/Protected

Veterans.EEO is the Law link - English:

http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol:

http://webstorage.abbott.com/common/External/EEO_Spanish.pdf
About Us

Abbott

is about the power of health. For more than 135 years,

Abbott

has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.
The people of

Abbott

come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.
We invite you to explore opportunities at

Abbott

, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer,

Abbott

welcomes and encourages diversity in our workforce.

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