Senior Service Engineer

Senior Service Engineer

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a Senior Service Engineer in this role, you will execute medium to high complexity service work installation, commissioning, maintenance, upgrades and retrofits according to work instructions and in accordance with ABB processes, standards and safety guidelines. In this role you will be responsible for Power Delivery role, will provide direction and assistance to the work group in order to meet assigned objectives. You will perform installation, troubleshooting, repair, and preventative maintenance on electrical distribution equipment. This role is based in the Southeast United States.

This is a position with global grade

13

Your responsibilities

Provide knowledge of and conduct work activities in compliance with the ABB HSE (Health, Safety and Environment), ABB Way, and Safety Manual and Safety policy at all times
Be responsible for hands on execution of projects including Startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment in respective area, Power Delivery includes transformers, switchgear, OCBs, Circuit Breakers, busways, (UPS) Uninterruptable Power Source, (ATS) Automatic Transfer Scheme, (PLCs) Programmable Logic Controllers, Relays, Power Management Controls systems and other Power related equipment and controls
Lead outages with other field engineers, technicians, and contractors including project management, lead site engineer or site project manager. Perform administrative functions such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet, and expense sheets on a complete timely, and thorough basis
Plan, organize, and perform multifunctional field assignments in designated areas of expertise, directing the work of other field engineers and craft labor as required, in a timely and efficient manner
Develop and further expand technical knowledge and expertise, currently recognized industry standards for engineering ability
Plan, prepare, and or instruct both internal and external training programs as required, to impart and perpetuate field engineering and or product knowledge in area of specialization
Perform administrative functions in a timely manner that are associated with your work, such as writing technical reports, ordering necessary materials, securing quotations, preparing job status reports, reports to customers, time sheets, expense tracking sheets, and cost control activities
Such tasks must be completed on a timely, and thorough basis
Maintain knowledge of the report system to the extent required for timely and accurate input of field information necessary
Exercise good judgment in controlling costs and expenditures of company funds
Protect the company's capital investments by properly safeguarding and maintaining that equipment for which responsible
Strive to achieve the highest level of customer satisfaction in all transactions and relationships with customers
Work directly with customers and ABB sales or service team to identify new service opportunities, develop proposals, and execute work scope
Develop knowledge of ABB Industrial Solutions, terms and conditions, and those of our customers and sub contractors to minimize risk and ensure compliance and integrity
Your background

Bachelor's Degree in Electrical Engineering with minimum of 5 years of field engineering experience OR High School Diploma or GED with a minimum of 10 additional years of related engineering or field experience
Demonstrated and ability to build strong interpersonal and customer service skills
Demonstrated ability to work effectively with minimum supervision, with strong business acumen
Preferred technical skills in testing of power distribution and delivery to include Low Voltage and Medium Voltage Breakers, Switchgear, Relays and Transformers
Experience in the repair and refurbishment of (LV) Low Voltage and (MV) Medium Voltage circuit breakers (OEM equipment such as Siemens, GE, ABB, SquareD, Multilin relays, and Switzer Relays)
Technical skills in testing, commissioning, startup and troubleshooting of medium voltage synchronous machines (including excitation systems), controls systems and Programmable Logic controllers a plus
Computer skills including Microsoft Outlook, Excel, and Word
Knowledge of industrial customer base in geographical area
Ability and willingness to travel approximately 70 percent as required
Ability and willingness to possess and maintain a valid passport and driving license
Candidates must already have a work authorization that would permit them to work for ABB in the US
Benefits

Retirement plan
Life insurance
Disability insurance
Healthcare plan
Wellbeing program

More about us

ABB Electrification Services empowers smarter business operations by connecting equipment, software, and services to protect, control, and optimize assets within electrical infrastructures. Across multiple energy-intensive industries, the business provides customers with end-to-end product and service solutions that help ensure the reliability and protection of their electrical infrastructure. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at [redacted]. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at [redacted] or by sending an email to US-AskHR[redacted] Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $74,900 and $139,100 annually. myBenefitsABB.com
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