Essential Job Responsibilities

• Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect all conference rooms and guest offices to ensure they are clean, stocked with supplies, and ready for use. Place catering orders for meetings and events. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed

• Audio Visual (AV) Set-ups – Check AV set-ups in advance of meetings to ensure all equipment is working properly. Work with the help desk to troubleshoot technical issues.

• Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance

• Copy Services includes accurately producing copy, print and scan projects per written instructions

• Mail Services includes preparing outgoing packages, mailing labels, and applying metered postage to outgoing mail. Sorting, logging accountable packages, and distributing incoming mail

• Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns

• Reception includes answering incoming telephone calls and routing to the appropriate person, greeting and announcing visitors in a friendly and professional manner, following security protocol for the office to ensure guests are registered prior to arrival, and performing other administrative duties as requested 

• Works independently on assigned production tasks

• Handles client complaints as they arise such as lost parcel, damaged packages, untimely deliveries and other similar situations

• Other duties as requested  

Qualifications & Requirements

• High School Diploma or GED

• Minimum of 1-year professional level work experience in a production setting

• Previous experience in a client service-oriented field, preferably in a professional office services environment.

• Working knowledge of PC applications such as Microsoft Office, especially MS Word, Outlook and Excel

• Ability to multitask with attention to detail

• Ability to resolve issues with professionalism and tact

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

• Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is up to 21.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.