Senior Service Support Engineer

In this position you will: Lead all activities related to preparing technical pricing and commercial proposal quotations for the respective district/region. Serve as the primary point of contact/trusted advisor with sales (NAS and EESS), channel, Reps/Agencies, end users, subject matter experts and District Operating Center team members for the development of technical & commercial proposals and provide application assistance in support of engineering services sales growth objectives. Responsible for, but not limited to, pricing development, technical application support, and proposal & submittal documentation. Provide unique solutions beyond the standard specifications to provide greater customer value and support sales in delivering the proposal to the customer, when needed. Maintain proper communication with internal customers, including price and product feedback on both commercial and technical issues. Visit customer sites to address customer needs and gather technical inputs for accurate proposal recommendations. Track proposal and order hit rate activity, enabling field management and outside sales engineers to monitor for customer/channel partner effectiveness. Actively support Division Initiatives (Service Attachment Orders for New Equipment, power system engineering and power system automation offerings, Aftermarket Solutions, Extended Warranty Program, etc.) Support proposals locally and requests from other locations. Provide ongoing updates regarding proposal activities and prepare Monthly Reports. Actively be involved in personal professional growth and development opportunities / industry organizations. Complete all required and recommended product and safety trainings. Participate in and contribute to the bi-annual Team Workshop. Provide exceptional customer service to all stakeholders; putting in extra time as needed to meet customer and project deadlines. Bachelor's degree from an accredited institution in Business, Engineering or Technical Field 3 years minimum electrical industry related application engineering and proposal development experience with additional experience in electrical power systems and/or industrial and utility substation construction. In lieu of a degree, 5 years minimum electrical industry related application engineering and proposal development experience with additional experience in electrical power systems and/or industrial and utility substation construction, hands-on field service experience and/or proposal generation experience specifically related to maintaining and modernizing electrical power distribution systems Possess and maintain an active and valid drivers license Submit to periodic customer required background and drug screenings. No relocation is being offered for this role. Candidate must reside within a 50 mile radius of Menomonee Falls, WI or Chanhassen, MN to be considered. Active duty military candidates are exempt from this reuirement. Engineering Degree (Electrical Preferred) or Business Degree with Engineering/Technical Experience or an equivalency of 3 years hands-on field service experience and/or proposal generation experience specifically related to maintaining and modernizing electrical power distribution systems. Alternately a Certified Electrical Technologist (CET) with existing field service and/or proposal generation experience specific to our services. Experience with proposal development in both private sector and government bids; experience with proposal development for all of Experience with government proposal procedures such as technical and price proposal separation, reps and certifications, and government evaluation factors. Experience in writing and reviewing subcontractor work scopes and Subcontractor agreements; preferred experience with GSA purchasing procedures; being able to evaluate proposals for specification compliance; experience with risk evaluation and risk management. Estimating experience in substation and electrical system installations.