Senior Service Technician

Senior Service Technician – Mandan, ND

Ready for a career where you're valued, empowered, and part of a winning team? At Northern Plains Equipment, an employee-owned, certified Case IH dealership, we believe our people are our greatest strength. As one of the largest privately-owned ag dealerships in North America, we’re committed to investing in our employees and supporting their long-term growth.

Join our dedicated team as a full-time Senior Service Technician—an ideal role for an experienced professional with advanced diagnostic expertise in equipment maintenance and repair, who values teamwork and is committed to delivering high-quality service with professionalism and integrity. This role requires strong independent problem-solving skills, technical leadership, and the ability to take ownership of complex repairs. Our culture is built on honesty, accountability, teamwork, and continuous improvement. We take pride in doing the job right, supporting one another, and providing dependable service to our customers and communities.

Key Responsibilities:

• Perform advanced maintenance, repairs, and reconditioning on a variety of farm equipment
• Diagnose, troubleshoot, and complete complex mechanical, electrical, hydraulic, and precision ag system repairs
• Independently analyze equipment issues and determine effective repair solutions
• Support and mentor junior technicians as needed, sharing technical knowledge and best practices
• Follow service schedules while managing workflow efficiently and accurately
• Document work performed in detailed reports and work orders with a high level of accuracy
• Use advanced diagnostic tools, electronic parts catalogs, and technical resources to support repairs
• Collaborate with other departments and team members to provide a seamless customer experience
• Promote our team values through positive, respectful interactions

What You Bring to the Team:

• 5+ years of experience in maintenance and repair of agricultural or heavy equipment

• Advanced knowledge of mechanical, electrical, hydraulic, and precision ag systems

• Strong diagnostic and problem-solving skills with the ability to work independently

• Effective communication, time management, and organizational skills

• A team-oriented mindset and commitment to delivering exceptional service

Requirements:

• Ability to lift up to 60 pounds unaided and stand for extended periods
• Comfortable working around equipment, fluids, and varying environmental smells
• Safety-minded and compliant with all workplace safety regulations

Why You'll Love Working Here:

• 100% Employee Owned
• Employer-paid health insurance
• Dental, vision, long & short-term disability, and life insurance coverages
• 401K with employer match
• Paid time off, paid sick leave, and holidays
• Uniforms provided
• Supportive, Values-driven work culture

Ready to join a company that supports your success and growth? Send your resume today and start your journey with a team that cares.

Applicants must be able to meet and maintain insurable driving status and pass a pre-employment drug test. We are an Equal Opportunity Employer.

$40-$56.50/hour based on experience.

Northern Plains Equipment is 100% Employee-Owned