Senior ServiceNow Developer

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

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  Design and build across the platform - Flow Designer workflows, business rules, UI policies, and Service Portal / UI Builder experiences spanning ITSM, HRSD, and CMDB.
  
  


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  Build and maintain integrations between ServiceNow and the rest of our stack using IntegrationHub, REST/SOAP and help shape how ServiceNow exposes its data and actions to other systems.
  
  


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  Take Now Assist and Moveworks from pilot into production - configure AI skills and agents, tune them against real ticket data and put sensible guardrails around what they're allowed to do.
  
  


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  Own the quality on your work: code reviews, unit testing, clean update sets and smooth family upgrades every year.
  
  


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  Document what you build so the next developer doesn't have to reverse-engineer it.
  
  

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  5+ years building on ServiceNow
  
  


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  Solid JavaScript, plus real fluency with the platform data model and Flow Designer.
  
  


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  Hands-on integration and automation experience - REST/SOAP, IntegrationHub, OAuth.
  
  


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  Experience in ITSM plus at least one more module: HRSD, CMDB/CSDM, ITOM, etc.
  
  


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  Clear written and spoken communication.
  
  


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  Experience with Moveworks and Now Assist is a huge PLUS.