Senior Site Merchandiser

Company Introduction  

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.  At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview:

You will be responsible for managing the company's website operations, planning website and app exposure, and developing campaigns to achieve performance targets. You will lead projects with performance ownership, ensuring that business goals align with delivering exceptional customer experiences.

What You Will Do:

• Design and implement merchandise strategies to ensure products are presented in the most attractive manner.


• Coordinate and oversee merchandise displays at various sales points, ensuring consistency and high standards.


• Analyze sales data and customer behavior to adjust merchandise displays and promotional strategies.


• Collaborate closely with marketing and sales teams to develop and execute promotional activities.


• Monitor inventory levels to ensure adequate product supply and timely replenishment.

Essential Qualifications

• 3+ years of work experience including at least 2 years of eCommerce marketing.


• Proficiency with Excel and extracting data through different tools.


• Written and verbal Chinese & English language skills at fluent level.


• Work experience based on quantitative targets – able to lead projects with performance ownership and reporting within an organization.


• A person who is able to maintain work priorities in a complex and rapidly changing situation where multiple stakeholders and requests are intertwined – a person who prefers a fast-paced work style.


• Ability to conceive new ideas and experimentations for consideration. Understands the difference between 1-way and 2-way doors.


• Detail oriented, high standards and a bias toward action.


• Always ensures business goals and plans are in line with ‘WOW the Customer’ – never sacrifices customer experience for short-term goal.

Preferred Qualifications:

• Experience in working in e-commerce OR global brands OR marketing agencies.


• Bachelor’s degree majored in business, finance, analytical or related majors (mathematics, statistics, economics, marketing, etc.)


• Experience with SQL or Tableau is a plus.

Recruitment Process

Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

This job posting may be closed prior to the stated end date for application if all openings are filled.

Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

Coupang does not discriminate against disabled applicants or those with veteran status.

We are proud to offer equal opportunities for all applicants.

Privacy Notice

Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.
https://privacy.coupang.com/en/land/jobs/