Job Duties:
- Help clients improve business systems using the Atlassian suite by helping them migrate from 3rd party tools to Atlassian applications using best practices and recommendations.
- Work with clients in planning for Atlassian migrations, implementing the Atlassian migrations, and troubleshooting post-Atlassian implementation issues.
- Assess the clients current systems by gathering client requirements and assessing the current applications usage.
- Research possible migration paths and make proposals to clients for migrations.
- Consult on, develop and implement infrastructure for new products deployments where it is required for the project.
- Collaborate with a Systems Architect on application and data configurations.
- Develop custom tools and scripts to facilitate data migration processes.
- Consolidate Atlassian applications/environments. Configure Atlassian Access as well as external authentication platforms such as Azure, AD, LDAP, Okta, OneLogin, Google Workspace and other.
- Research migration solutions from non-Atlassian platforms as Rally, Zendesk, ServiceNow and others.
- Execute test and production migrations and make necessary process adjustments.
- Troubleshoot issues that arise during implementation.
- During implementation and post-implementation, lead transformation workshops and new platform trainings.
- Provide post-implementation support by resolving issues that arise.
- Provide support to clients' end-users by conducting assessments and implementing solutions.
- Conduct an ongoing analysis of the new post-migration environment and compile a report on problems and their possible solutions.
- Provide administrative support to clients by working with project stakeholders to support their day-to-day operations.
- Provide consultation on application functionalities and possible improvements.
- Execute application and platform configuration changes on client requests.
- Occasional travel of up to 40% to client locations throughout the U.S.
Special Skills:
- Position requires a Bachelor's Degree in Computer Science, Engineering or Related Field and five (5) years of experience.
- The aforementioned five (5) years of experience must be progressively responsible.
- Requires five (5) years of experience in: Atlassian Cloud, Azure, AWS, Groovy, Python, SQL. Occasional travel of up to 40% to client locations throughout the U.S.
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