Senior Solutions Engineer

This role sits within our Technology team, which empowers the firm through secure, scalable, and innovative solutions. As a Senior Solutions Engineer, you’ll play a critical role in driving Salesforce and enterprise technology projects that streamline operations and elevate client service.

What You’ll Do

• Collaborate with stakeholders to turn business needs into scalable technical solutions and architecture


• Lead project delivery across platforms, with a strong focus on Salesforce, using Agile methodologies


• Build customized workflows, dashboards, and automations to support diverse business units


• Integrate AI-powered tools to enhance knowledge management, search, and automation


• Ensure platform stability and user satisfaction by troubleshooting and resolving system issues


• Document and deliver training and enablement resources for system users


• Support change management, including communications and adoption strategies


• Stay on top of emerging technology trends, especially in AI and automation

Ideal Candidate Background

• 6+ years of experience in solutions engineering, product management, or technical consulting


• 4+ years hands-on experience administering and building in Salesforce environments


• Exposure to large language models (LLMs) such as ChatGPT or Claude


• Familiarity with Python, SQL, or Apex


• Experience with business intelligence tools like Tableau or Power BI is a plus


• Strong cross-functional communication and stakeholder management skills


• Ability to balance strategic thinking with tactical execution


• Comfortable navigating ambiguity and solving complex problems in a fast-paced setting


• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

What We Offer

• Comprehensive Medical, Dental, and Vision Insurance


• Life and disability insurance, mental health and family planning benefits, and back-up childcare


• 401(k) matching program


• Commuter benefits


• Wellness and hybrid work stipends


• Support for certifications, tuition reimbursement, and learning resources


• Smart-casual dress code

Location
Applicants are expected to work onsite in our New York City office in accordance with our hybrid working policy.

Compensation Range
ICONIQ is required by law to include a reasonable estimate of the salary range for this role. The current estimated salary range is $170,000 – $190,000, together with the benefits listed above. Compensation decisions are based on a variety of factors including experience, skills, and business needs.

About ICONIQ

ICONIQ is a global investment firm elevated by an extraordinary community. With over $80B assets under management, we seek to build resilient investment portfolios, partner with inspired entrepreneurs transforming industries, manage our clients’ lives and legacies, and create uncommon opportunities across sectors and society. 

When you submit a job application as a prospective employee (“your” or “your”) of ICONIQ Capital LLC (“ICONIQ,” “we,” “us,” or “our”), we or our service providers may collect, use, disclose and otherwise process personal information about you. Personal information collected by the Greenhouse portal is subject to the Greenhouse's privacy policy, available here [https://www.greenhouse.com/privacy-policy] and ICONIQ’s Privacy Policies available here [https://www.iconiqcapital.com/privacy-policies]. 

Equal Employment Opportunity Statement:

We recognize that our people are our greatest strength, and the diverse skills and perspectives they contribute are integral to our success as a global organization. As an equal opportunity employer, we are deeply committed to fostering diversity and inclusion across our company. We do not tolerate discrimination based on any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. Additionally, we provide reasonable accommodations to support applicants and employees with religious practices, mental health needs, physical disabilities, or other conditions requiring support.