Senior Special Requests Analyst

Are you looking for an opportunity to bring your unique skills and experiences to a leading commercial loan servicer?

Join Berkadia's loan servicing platform and learn from the best of the best at the largest U.S. non-bank commercial mortgage servicer in the industry. We provide the personal and professional development opportunities you need to impact the commercial real estate industry, build a career that takes the long view, and reach your full potential. Be Your Best Self. Be Berkadia.

Join our team as a Senior Special Requests Analyst, where you'll ensure the efficient handling of Borrower Requests & Consent matters. You'll lead the timely processing of requests, oversee debt asset management underwriting, and conduct due diligence within our Servicing platform. Your role involves providing written recommendations to management, managing the pipeline, and continuously enhancing processing systems for improved efficiency. You'll compile reports for senior management and Rating Agencies, while engaging with a diverse range of commercial property types, including multifamily, retail, office, and more. Collaborate with key stakeholders such as servicing entities, legal counsel, borrowers, and senior management. If you're ready to make a significant impact and drive operational improvements, apply today to join our innovative team!

We are committed to growing your career, so in this role you will:

• Ensure timely turnaround of Borrower consent matters


• Provide management with written recommendations on various requests from borrowers


• Review and interpret loan documentation and servicing agreements to determine viability of borrower requests for various transactions such as leasing activity, maturity extensions and partial releases, and generate requirements letters as needed


• Perform necessary analysis for requested transactions such as leasing activity, property management changes alterations of collateral, partial releases, and franchise changes


• Review cases performed by Hyderabad staff on similar transaction and take deals through the balance of the approval process


• Document transactions in the Servicing system and document retention system


• Update assigned pipeline in various tracking systems


• Other duties as assigned

We are passionate about your growth, so to achieve success in this role you should have: 

• Bachelor’s degree or equivalent


• 3-5 years of underwriting/financial analysis experience, preferably commercial real estate


• Excellent written and oral communication skills


• Excellent computer skills

We believe People Matter, so we offer benefits that go beyond:

• Monthly paid volunteer hours and donation matching to benefit our communities 


• Employee Resource Groups that help you grow with us


• Fertility and family planning services  


• Up to 12-weeks of fully paid parental leave   


• Mental health care, including free counseling sessions:  


• We'll help you fund your learning journey with generous tuition reimbursement 


• Pet insurance discounts 


• And more! 

Be Your Best Self. Be Berkadia. 

#LI-EP1 #LI-HYBRID

Berkadia, as an equal opportunity employer, celebrates our employees’ unique differences, which we believe drives personal and company-wide innovation and creates a people-first culture where your career can take the long view. To achieve these goals, we are committed to the full inclusion of all qualified individuals, without regard to race, religion, age, color, national origin, gender, sexual orientation, gender identity or expression, marital status, domestic partner status, military and veteran status, disability, pregnancy, parental status, genetic information, political affiliation, or any other status protected by federal, state and local laws.   

In keeping with our commitment, Berkadia takes the necessary steps to provide a workplace free from harassment and discrimination, as well as access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation to take part in the interview process, please contact [email protected].

You have rights under Federal and State employment laws. No question in this Application is intended to elicit information in violation of any such law, nor will any information obtained in response to any question be used in violation of any such law. If you apply for this role, you are acknowledging Berkadia's Application Policy and Berkadia's Privacy Policy. Please click the following links for more information about: EEOC, Employee Rights under the FMLA, EPPA.