Senior Staff Experience Design

Responsibilities include collaborating with teams to implement global process improvements based on user insights and mentoring junior team members in user-centered design practices. Develop and articulate clear objectives in enhancing user and customer experiences that deliver results and meet organizational goals Influence decision-making at the senior leadership level Perform the most highly complex digital and physical products and services using domain knowledge and extensive business expertise Develop and deliver innovative strategies that benefit customers and product users Lead major business projects which impact the Experience Design job family Design, evaluate, and select process, product, and service improvements based on thorough understanding of user and customer needs and industry trends Mentor and guide junior team members in user-centered design practices. 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.