Senior Staff Security Product Strategist

Senior Staff Security Product Strategist

Full-time
Employee Type: Regular
Region: AMS - North America and Canada
Work Persona: Flexible or Remote
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
About Digital Technology & The SSO
We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.
We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.
Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them.
The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact
ServiceNow is looking for a Senior Staff Security Product Strategist with a deep and broad understanding of security operations solutions. This person should have current knowledge of ServiceNow’s security and risk products and the ability to concisely compare the value and effectiveness of each solution across security domains. It is imperative that our Security Product Strategist is forward-looking, to stay attuned with industry innovation for an always up to date command of the industry landscape and insight for creating better together workflows across products.
The Senior Staff Security Product Strategist will draw from their career experience of security operations at scale to provide tailored guidance on the best solution for a particular set of challenges or priorities. Familiarity with the ServiceNow product is a must, and expert-level knowledge and experience would be an asset.
This critical role will create and lead key enabler functions for the ServiceNow Security Organization, helping to adopt more use cases and optimize existing workflows in the ServiceNow platform. Day-to Day collaboration with direct reports of the CISO leadership team and business leaders with direct accountability of adopting and managing our security product portfolio.
What you get to do in this role:
Support ServiceNow in the effective use of our own ServiceNow security products.
Assess existing security products, their effectiveness and use. Scope includes Vulnerability Management, Security Incident Response, GRC, Vendor Risk and more.
Influence and provide input to the security and platform security business units roadmaps for core products, integrations, and security ecosystems.
Assist in developing, building, and delivering the Now-on-Now (use of ServiceNow at ServiceNow) security narrative for ServiceNow to customers.
Influence and consult with teams across ServiceNow that are using security-related products, such as Integrated Risk Management (GRC).
Understand and keep up to date on the security product landscape, competing and complementing products.
Collaborate with key customers who have deployed ServiceNow security products – success stories, failures, etc.
Define a portfolio of change and a roadmap for it. Engage and influence cross-organizationally (including business leaders) to ensure the portfolio will deliver agreed business objectives.
To be successful in this role, we are looking for someone that:
Is passionate about ServiceNow products, especially our security and risk products and brings demonstratable experience of ServiceNow products.
Strong understanding of security operations and governance risk and compliance
Has considerable experience in security operations at large organizations (at scale).
Is skilled in modern public cloud (Azure, AWS, GCP, etc) use and service offerings.
Can understand and explain complex technical concepts to technical and non-technical audiences.
Is proficient in planning (using Agile and SAFe frameworks), communication and presentation skills, and the capability to listen and influence.
Excellent interpersonal skills, proven track record of building strong relationships and establishing credibility at all levels of the organization.
Is a smart, enthusiastic, creative leader who can look beyond today's problems to find tomorrow's solutions.
Is in constant quest of learning and applies that to tools, technologies, and processes.
A Bachelors college degree or equivalent industry experience is required.
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ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here

to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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