Senior Supervisor of Supportive Services

About the Community Economic Defense Project (CEDP) & CED Law 

Our Mission

We partner with low-income and working people to build economic and racial equity. We do this by confronting economic abuse and investing in community wealth. We use an ever-evolving set of legal, economic and advocacy tools to challenge and dismantle unjust systems, building quickly towards a world where all people have what they need to live and thrive. 

Our Organization

The Community Economic Defense Project (CEDP) is a Colorado-based nonprofit. Launched in 2020 as the COVID-19 Eviction Defense Project, our organization was formed to keep our neighbors housed during the pandemic. Working with clients, we built a deeply integrative approach to eviction, foreclosure, and homelessness prevention that centers the legal and financial needs of housing-insecure families and uses a variety of tools to keep them housed. 

Our team now serves more than 1,000 people per month, bringing together housing lawyers, economists, data analysts, policy-experts, organizers, and technologists to serve our clients. We have served more than 50,000 low-income Coloradans across 45 counties, distributing over $200 million in emergency assistance. We have also contributed to the passage of major legislation to prevent eviction, stop economic abuse, and make credit and life-saving medication cheaper.  CEDP’s model has been cited as a best practice by the White House and HUD in 2022-2023, think tanks like the Urban Institute, and in the media.

Building on our work to stop evictions, CEDP has further expanded its integrated services model to include disaster response, predatory towing, debt collection, benefit access & navigation, long-term rental assistance, and homelessness response. Similar to CEDP’s work on rental housing, these efforts offer a continuum of care that includes navigation and advisory services, targeted payments, legal support, and the ability to participate in advocacy.

More about the Senior Supervisor of Supportive Services Role:

The Senior Supervisor of Supportive Services will be a key leader, overseeing essential programs such as the veteran services, case management, workforce development, and the coordination of family support services. This role requires a genuine commitment to supporting individuals and families experiencing or at risk of homelessness, coupled with a deep understanding of the associated challenges. The ideal candidate must be highly organized, flexible, empathetic, and cooperative. 

In this role you will:

• Ensure that program implementation and service delivery adhere to funder expectations, collaborating closely with the Vice President of Housing and Supportive Services.


• Build relationships with staff to learn their needs, goals, strengths, and barriers to successfully doing their jobs. Provide constructive feedback and collaborative problem-solving on an ongoing basis and through periodic formal performance reviews.


• Foster a team-based environment to motivate and inspire staff to work collaboratively toward program goals, meet and exceed established performance goals, and improve client outcomes.


• Ensure teams provide an empowering, client-centered approach to case management and other supportive services  that demonstrates care and promotes housing and income stability.


• Ensure that all services are client-driven and emphasize choice, flexibility, and community integration, and are culturally relevant.


• Identify training and professional development opportunities for your team members to enhance their skills and knowledge in areas such as case management techniques, housing assistance, and intake procedures.


• Encourage a culture of continuous learning and growth within the team.


• Implement quality assurance measures to ensure that services provided meet established standards and regulatory requirements. Regularly review case files, documentation, and program outcomes to identify areas for improvement and implement corrective actions when necessary.


• Foster effective collaborations with external stakeholders, such as community organizations, social service agencies to enhance the availability and effectiveness of services.


• Oversee overall data quality of all programs and their activity in HMIS (Homeless Management Information System) ensuring accuracy and completeness of timely documentation.


• Submit timely weekly reports to leadership and proactively elevate program wins and barriers to success.


• Lead and coordinate the development of the Tri-cities lead agency program.


• Reviews veteran and workforce development referrals and works through program eligibility and policies to ensure program compliance.


• Performs other duties as assigned
  
  

Position Requirements: 

• At least 3 years of experience working with people experiencing homelessness


• Driving to multiple locations and areas of Denver Metro and Northern Colorado


• Minimum of two years' experience supervising or managing a housing program preferred, preferably one with multi-disciplinary operations.


• Strong leadership, communication, problem-solving, decision making and judgment skills, and a collaborative work style with the ability to multitask efficiently in a fast paced, high-energy environment


• Familiarity with community resources and services designed to assist individuals experiencing homelessness.


• Experience in developing and implementing program policies and procedures.


• Ability to provide guidance and support to staff members, ensuring adherence to program goals and objectives.


• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  

Additional Details: 

• Candidates must reside in Colorado, ideally within the greater Denver area. The position includes competitive pay, flexible time off, benefits package (including medical, dental, vision), and 401k 


• A competitive salary of $78,000, plus a $1,000 per year hybrid employee pay differential 


• All employees receive a technology stipend of $720 per year


• Employees who utilize two languages or more at work are eligible for a $2,000 salary differential per year added to the salary grade listed above.  Language assessment will be conducted by the organization as a requirement to receive the differential


• Applications will be reviewed on a rolling basis but must be received by February 16th, 2026


• The estimated time to complete the recruitment process will be by February 27, 2026
  


• As in-person work is required, all employees at CEDP & CED Law are expected to maintain current vaccination status in keeping with CDC recommendations.


• CEDP is an equal opportunity employer, committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.