Senior Systems Analyst (Operations)

The Senior Systems Analyst (Operations) is responsible for supporting the day -to -day operations, maintenance, monitoring, and reliability of complex enterprise systems. This role focuses on system stability, batch processing, application performance, infrastructure support, and incident resolution across cloud and on -premise environments.

Key Responsibilities

• Install, configure, manage, and support Informatica PowerCenter, including mappings, workflows, jobs, and ETL processes
  

• Assess the impact of system upgrades and perform troubleshooting related to Informatica components
  

• Identify and resolve system outages, installation issues, and application errors in Java -based applications running in AWS
  

• Generate, install, and manage SSL certificates and PGP keys
  

• Configure and manage batch schedules using Control -M or equivalent scheduling tools
  

• Restore services and manage users, access controls, and governance processes
  

• Configure, maintain, and troubleshoot Red Hat JBoss, Fuse, Apache, and Tomcat servers
  

• Perform system troubleshooting by reviewing application and system logs using tools such as Splunk
  

• Read, understand, and enhance scripts related to applications, batch jobs, and web services
  

• Work with CI/CD tools such as Jenkins to automate code check -in and build processes
  

• Monitor and configure application performance and alerting tools
  

• Support production releases and ensure compliance with change management standards
  

• Perform scheduled maintenance activities, including patching, tuning, and backups
  

• Execute and monitor daily batch operations, including evenings, weekends, and holidays as required
  

• Perform capacity planning and scalability analysis
  

• Manage incidents and change requests using tools such as JIRA Service Desk
  

• Participate in on -call and rotation -based shift coverage
  

Requirements

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field
  

• Minimum 3 years of experience performing Informatica PowerCenter operations, administration, or troubleshooting
  

• Minimum 3 years of experience as a batch operator using Control -M or equivalent tools
  

• Minimum 2 years of experience working with PostgreSQL or similar database environments
  

• Experience supporting healthcare, insurance, or health and human services systems
  

• Demonstrated analytical skills and experience working in complex system environments
  

• Experience with application and batch integration
  

• Familiarity with databases and SQL functions
  

• Strong collaboration and communication skills across technical teams
  

Preferred Qualifications

• 5+ years of experience supporting daily operations of complex enterprise systems
  

• 5+ years of experience managing batch job configurations and schedules
  

• Experience troubleshooting application issues in JBoss/Tomcat environments hosted on AWS
  

• Experience supporting large -scale infrastructure and providing risk mitigation recommendations
  

• Experience configuring and managing Control -M or similar batch tools
  

• Experience managing cloud -hosted web -based systems
  

• Working knowledge of Electronic Data Interchange (EDI) operations
  

• Understanding of Java runtime concepts such as heap memory, garbage collection, and thread management
  

• Experience working within structured project management and change control frameworks