Senior Technical Manager - Enterprise Data Platform

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.

Position Summary

The ideal candidate will demonstrate a unique blend of strategic leadership, technical acumen, and organizational influence to drive enterprise-scale technology initiatives. This role requires proven ability to lead complex programs, manage risk, and foster innovation while ensuring operational excellence.

Responsibilities:

• Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
• Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
• Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
• Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
• Contributes to the technology strategy for their technical domain
• Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
• Ensures that execution is aligned with product strategy by working with product management and other stakeholders

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating teamwork.

Core Leadership Competencies

• Executive Engagement & Influence: Ability to maintain strong partnerships with senior leadership, lead platform reviews, and align technology initiatives with enterprise strategy.
• Team Development & Talent Management: Skilled in building high-performing teams, promoting leadership layers, and retaining critical subject matter expertise through strategic hiring and conversion.
• Cross-Functional Collaboration: Expertise in fostering synergies across programs and platforms, driving alignment between business and technology stakeholders.

Technical Expertise

• Enterprise Data Platforms & Modernization: Deep experience in Hadoop ecosystems, Cloudera CDP upgrades, federated compute/storage architecture, and advanced data lake solutions.
• Infrastructure Scaling & Optimization: Proven ability to deliver creative infrastructure growth, implement secure and governed architectures, and enable self-service capabilities.
• Risk Management & Compliance: Strong background in vulnerability remediation) OS upgrades and automation strategies to reduce technical debt and improve efficiency.
• Innovation & Emerging Technologies: Track record of delivering AI/GenAI solutions, decommissioning legacy platforms, and implementing cost-efficient in-house models.

Strategic Program Delivery

• Successful execution of large-scale application migrations, platform upgrades, and modernization initiatives supporting critical regulatory programs.
• Ability to secure and manage multi-million-dollar funding for technology programs, ensuring alignment with organizational priorities.

Organizational Engagement

• Active participation in executive leadership programs and innovation councils.
• Commitment to diversity and inclusion through mentorship and community engagement.
• Leadership in associate engagement initiatives, driving recognition and cultural impact across global teams.

Required Qualifications

• Hadoop, Kafka, Spark, Impala, Hive, Hbase etc.
• Strong knowledge of Hadoop Architecture, HDFS, Hadoop Cluster and Hadoop Administrator's role
• Intimate knowledge of fully integrated AD/Kerberos authentication
• Experience setting up optimum cluster configurations
• Debugging knowledge of YARN.
• Hands-on with analyzing various Hadoop log files, compression, encoding, & file formats
• Expert level knowledge of Cloudera Hadoop components such as HDFS, Sentry, HBase, Kafka, Impala, SOLR, Hue, Spark, Hive, YARN, Zookeeper and Postgres
• Strong technical knowledge: Unix/Linux; Database (Sybase/SQL/Oracle), Java, Python, Perl, Shell scripting, Infrastructure.
• Experience in Monitoring & Alerting, and Job Scheduling Systems
• Being comfortable with frequent, incremental code testing and deployment
• Strong grasp of automation / DevOps tools – Ansible, Jenkins, SVN, Bitbucket

Desired Qualifications

• Experience working on Big Data Technologies
• Cloudera Admin / Dev Certification
• Certification in Cloud, Docker-Container, Openshift Technologies

Skills:

• Influence
• Risk Management
• Solution Design
• Stakeholder Management
• Technical Strategy Development
• Analytical Thinking
• Application Development
• Collaboration
• Result Orientation
• Solution Delivery Process
• Agile Practices
• Architecture
• Automation
• Data Management
• DevOps Practices

Shift:

Hours Per Week: