Job Description Summary

Responsible for Digital Technology project leadership, business analysis, and application development and support for the IT Insurance Operations function. Partners closely with business stakeholders to design, deliver, and support high-quality data solutions by utilizing strong technical expertise, deep understanding of insurance/reinsurance business processes, and a hands-on approach to drive data platform improvements and process change.

Job Description

Roles and Responsibilities

• Partner with business stakeholders to engage at technical and business levels to gather requirements, define data solutions, prioritize enhancements, and provide outstanding customer-focused operational support.
• Provide solution ownership for data integration and platform initiatives, including design, development, implementation, and testing.
• Responsible for testing, quality assurance, and data validation activities, including facilitating user acceptance testing and resolving data quality issues.
• Lead process improvements and reengineering efforts related to data integration, data quality, and operational support, leveraging industry best practices.
• Design, develop, and maintain cloud-based ETL pipelines using Informatica Intelligent Data Management Cloud (IDMC).
• Responsible for production support of operational platforms and data pipelines, including incident resolution, root cause analysis, and continuous improvement.
• Build strong working relationships across IT, Operations, and external partners to influence outcomes and execute on business strategies.
• Provide leadership and guidance to multi-location and offshore development teams, ensuring high-quality delivery, adherence to standards, and effective collaboration.

• Qualifications / Requirements

• Bachelor’s degree in computer science or related field.
• 5+ years of experience in Information Technology with at least 3 years focused on data engineering or data integration roles.
• Hands-on experience with Data Integration (ETL) Tools (IDMC), relational database modeling, SQL, end-user reporting, and cloud-based applications.
• Strong analytical, problem-solving, and communication skills.
• Demonstrated experience partnering with business users to support operational needs and strategic initiatives.
• Energetic and driven person with a passion for problem solving and providing outstanding client support 

• Desired Characteristics

• Experience with Life or LTC insurance/reinsurance business processes.
• Focused and flexible with ability to drive change and lead others to excel in a dynamic environment.
• Familiarity with cloud platforms and modern data architectures (data lakes, data warehouses, analytics platforms).
• Ability to translate complex technical concepts into clear communication tailored to a targeted audience.
• Experience using Python for data processing, automation, and integration.
• Working knowledge of R for data analysis or actuarial and statistical use cases.