At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.
The Role You'll Play
Playlist is looking for a Senior Technical Project Manager to lead one of our most consequential People Operations initiatives: a full-scale HRIS platform migration. In this role, you'll own the end-to-end delivery of this transformation — bringing structure, clarity, and momentum to a complex, cross-functional program that touches every employee and every people process we run. You'll partner closely with HR, Payroll, IT, and Finance to keep workstreams aligned, risks surfaced early, and execution moving, while ensuring the transition feels organized, human, and connected to the employee experience throughout.
- Own end-to-end project delivery for the HRIS migration, from discovery and planning through go-live and hypercare
- Build and maintain a master project plan with milestones, owners, dependencies, and a locked go-live target
- Lead data migration planning — including field mapping, data cleansing, validation checkpoints, and reconciliation between legacy and target systems
- Coordinate across the implementation vendor, internal IT, HR, and Payroll to keep workstreams in sync and accountability clear
- Drive configuration and testing across core modules: payroll, benefits, onboarding, time & attendance, and integrations
- Develop a detailed cutover plan including parallel run strategy, rollback contingency, and go/no-go criteria
- Identify risks, dependencies, and blockers early, then help teams navigate decisions with clarity and urgency
- Lead change management and training efforts so HR teams and employees are ready — not just technically enabled — from day one
- Create communication plans that keep stakeholders informed and engaged at every stage
- Build repeatable project management practices and documentation that outlast the implementation
The Experience You’ll Bring
- 5+ years of project management experience, with at least one full-cycle HRIS implementation from discovery through go-live and hypercare
- Hands-on experience with enterprise HRIS platforms — functional knowledge of modules, data structures, and integration patterns
- Experience managing complex, cross-functional implementations with multiple workstreams, vendors, and competing priorities
- Strong data migration experience: mapping, cleansing, validation, and reconciliation between legacy and target systems
- Solid understanding of People Operations programs and the employee lifecycle — payroll, benefits, onboarding, and compliance
- Ability to translate between technical and functional teams — you speak both HR and IT
- Clear, direct communication skills with the ability to escalate risks honestly and keep leadership aligned without surprises
- Experience supporting change management and driving adoption of new systems and processes
- Exposure to compensation, recruiting, or similar People tools is a plus, but not required
The rate range for this contract position in the United States is $41.57 - $55.43 per hour.