Senior Technology Partner Development Manager

The Partner Development Manager is responsible for spearheading the identification, acquisition, and onboarding of new Technology partners. This role is pivotal in building and expanding the company’s partner ecosystem, focusing on strategic growth through new partnerships. The Partner Development Manager will collaborate closely with cross-functional teams to ensure that newly acquired partners are effectively integrated and set up for long-term success.

Key Responsibilities:

• New Partner Acquisition:




• Develop and execute a comprehensive strategy for acquiring new ISV partners, targeting high-potential markets and industry verticals.


• Partner with the Ecosystem team to build a shared roadmap with target partners aligned to company strategy.  


• Identify and outbound potential ISV partners that align with the company’s strategic objectives, technology stack contribution, and value proposition.




• Strategic Engagement:




• Build a robust pipeline of prospective ISV partners through outbound messaging, networking, market research, and participation in industry events.


• Represent the company at conferences, trade shows, and other industry events to identify and engage with potential partners.


• Leverage data and market insights to prioritize and target the most promising ISV opportunities.




• End-to-End Acquisition: 




• Determine when a partner can be supported with our standard program or when custom commercials or terms are required.


• Diligence partnership feasibility (ie. app marketplace, public APIs, partner program) 


• Negotiate commercial and marketing commitments of new partner agreement in collaboration with Legal & Finance


• Create business cases & financial models when required with the support of Finance.  


• Shepard the partnership review process through product, legal & finance approvals




• Onboarding & Integration:




• Oversee the onboarding process for new ISV partners, ensuring a smooth and efficient integration into the company’s ecosystem.


• Work closely with technical teams to facilitate the integration with Klaviyo. 


• Develop resources / documentation to create awareness of the value of the new partnership. 


• Partner with Product Marketing / Ecosystem Marketing on all partnerships or integration launch activities 




• Performance Monitoring & Optimization:




• Track and analyze the performance of newly acquired partners, using key metrics to assess integration success and business impact.


• Provide regular feedback to partners and internal stakeholders, identifying areas for improvement of the program


• Develop sales plays in collaboration with internal and partner GTM teams

Skills:

• Excellent communication, presentation,  and negotiation skills, with a strong ability to close deals with new partners.


• Strategic mindset with the ability to identify and capitalize on new partnership opportunities.


• Strong project and time management skills, capable of handling multiple acquisition initiatives simultaneously and cross-functional responsibilities


• Technical acumen with the ability to understand and communicate technical requirements to partners.


• Results-driven, with a focus on achieving acquisition and integration targets.

Key Competencies:

• Strategic Sales Acumen: Ability to drive new partner acquisition and develop strategies for long-term growth.


• Relationship Building: Strong ability to initiate and nurture relationships with new partners.


• Technical Understanding: Knowledge of technical integration processes and software development practices.


• Analytical Skills: Ability to analyze data and market trends to inform partner acquisition strategies.


• Goal-Oriented: Strong focus on meeting and exceeding acquisition and development targets.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here