Senior Teller

Job Title: Senior Teller

Department: Branch

Location: Las Vegas, NV

FLSA Status: Non-Exempt

Days: Monday - Friday

Status: Full-Time

Summary: Assist in the daily operation of the branch under the supervision of the Branch Operations Manager within the guidance and directives as determined by Branch Administration. With prior branch teller and new accounts experience, position responsibilities include but not limited to:

Duties and Responsibilities:

1. Processing paying and receiving transactions.


2. Daily teller cash reconciliation and teller drawer balancing.


3. Prepare and process internal and external customer account transfer requests.


4. Prepare outgoing wire transfer requests.


5. Answer and respond to telephone inquiries.


6. Run and prepare daily reports for supervisor review.


7. Daily balancing of branch cash.


8. Assist in preparing outgoing shipments and change orders.


9. Vault cash processing and daily balancing.


10. New Account callback as assigned by supervisor.


11. Back-up new accounts as needed.


12. Process checks and deposit slip orders and reorders from customers.


13. Assist in processing address and customer information changes.


14. Assist in processing branch teller proof work to include encoding and scanning.


15. Assist supervisor in branch cross-training as assigned.


16. Special projects and all other duties as trained and assigned.

Organizational Relationships:

• Daily contact with Senior Lending Officers, Loan Officers, Loan Documentation Dept., other branches, and departments.

External Business Relationships:

• Daily telephone and personal contact with customers, outside agencies, and others.

Required Skills/Abilities:

Working: Thorough understanding of banking functions as related to paying and receiving teller transactions, branch operations and new accounts. The ability to be effective within the daily branch operations functions with little supervision, the ability to understand more complex banking terms and applications, and to be able to communicate procedures and train others. Strong organizational and time management skills, along with the ability to multi-task, are necessary. Thorough understanding and knowledge of products and services offered through the bank to include cash management and electronic banking required.

Language: Must possess the ability to read and comprehend simple instructions, short correspondence, and memos. Exhibit the ability to write simple correspondence.

Mathematical: Must possess the ability to apply basic mathematical concepts, add, subtract, multiply, and divide.

Reasoning: Apply common sense to perform detailed but uninvolved written and verbal instructions. Able to understand and follow established Bank policies and procedures.

Interpersonal: Possess advanced people skills, to effectively communicate with and take direction from supervisors and accept instruction or constructive criticism, to gain experience and competency through training and daily interaction with supervisors and co-workers. Demonstrate high degree of customer service skills such as friendliness, attentiveness, patience, courtesy, and empathy, and deliver an advanced level of customer service to internal and external customers, both in person and on the telephone.

Computer: Working knowledge of computers and bank operating systems e.g., Microsoft Outlook and Internet Explorer.

Education and Experience: High School Diploma or equivalent. Minimum of four (4) years of branch banking to include at least two (2) years of experience as a paying and receiving teller working directly with the public, and a minimum of two (2) years functioning in a new accounts position either in the primary or back-up role.

Physical Requirements:

Must be able to walk long distances to facility

Requires ability to stand for extended periods

Requires sitting for moderate periods of time

Requires mental alertness

Able to speak clearly and concisely when interacting with customers, vendors, and co-workers

Requires keen vision for extended periods of time due to reading, writing and close work on computer screens

Must be able to frequently life 25 pounds or more

THE ESSENTIAL ELEMENTS OF THE POSITION REFLECT THE MAJOR DUTIES CONSIDERED NECESSARY TO DESCRIBE PRINCIPAL FUNCTIONS OF THE POSTION AND SHALL NOT BE CONSTRUED AS A DETAILED DESCRIPTION OF ALL OF THE WORK REQUIREMENTS THAT MAY BE INHERENT IN THE POSITION.

MEADOWS BANK EXPRESSLY RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THE POSITION DESCRIPTION AND POSITION REQUIREMENTS AT ANY TIME.

A background check is required for this position.