Senior Unified Communications Engineer #1653083

About NDi:

Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply.

Job Description:

We are seeking a skilled Semior Unified Communication Specialist to design, build, test, document, and support a robust Microsoft Teams Voice deployment for an extensive environment of over 800 sites. The role will encompass support across a hybrid environment that includes legacy Avaya and Nortel systems, VOIP telephony, and a diverse set of voice services.

Requirements:

• U.S. Citizenship is required


• Must possess an active TS clearance at the time of application, be willing and able to obtain SCI access, and pass a CI polygraph.
  


• This role is onsite 5days/ week in DC.

Qualifications and Experience:

• Bachelor's Degree in Information Systems, Computer Science, Business Systems, or related IT Management or equivalent combination of education, training, and work experience


• 8+ years of computer science experience and engineering for Unified Communications Systems.


• Extensive understanding of Avaya/Cisco/Managed Secure Telephony Platform (MSTP)/Microsoft TAC/Power BI.


• Experience working in an Agile organization using SAFe

Responsibilities:

• Oversee deployment activities for Microsocft Teams Telephony Deployment across the enterprise.


• Manage and troubleshoot Avaya and Microsoft Teams Telephony.


• Oversee all engineering activities related to Unified Communications configuration and ensure proper endpoint connectivity.


• Resolve technical issues within systems, troubleshoot performance problems, and ensure efficient operations.


• Ensure that solutions are configured and optimized to meet business needs.


• Maintain and support EVoIP (Enterprise Voice over IP) systems, ensuring peak performance.


• Provide essential back-end engineering support for troubleshooting and resolving T4 tickets related to telephony issues, ensuring timely and effective solutions.


• Provide business process modeling and reengineering support.


• Provide secure reach-back support.


• Ensure that technical strategies align with business needs.

Compensation and Benefits:

At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job.

Veterans First Commitment:

As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization.

Our Commitment:

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!