At Veracyte, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at Veracyte enables our employees to not only make a meaningful impact on the lives of patients, but to also learn and grow within a purpose driven environment. This is what we call the Veracyte way – it’s about how we work together, guided by our values, to give clinicians the insights they need to help patients make life-changing decisions.
Our Values:
- We Seek A Better Way: We pursue bold ideas, embrace complexity, and keep pushing forward.
- We Make It Happen: We act with urgency, deliver with excellence, and always find a way.
- We Are Stronger Together: We engage with empathy, align around what's best for Veracyte, and celebrate as one team.
- We Care Deeply: We show up with integrity, kindness, and respect for one another.
The Position:
The Senior UX Designer is an individual contributor role focused on creating intuitive, scalable, and user-centered experiences across Veracyte’s internal systems and customer-facing portals. This role partners closely with Product, Engineering, and Operations to translate complex diagnostic workflows into seamless digital experiences that drive usability, efficiency, and customer satisfaction.
As a strong design thinker, this individual applies deep subject matter expertise to solve complex challenges, exercises independent judgment, and collaborates effectively with cross-functional stakeholders to achieve business and user goals. The role requires expertise in multi-persona design, experience within Salesforce ecosystems, and proficiency with modern design tools such as the Adobe Creative Suite and Figma.
Location: This is a hybrid position based in our San Diego or South San Francisco office. Based on candidate location, we may consider U.S. remote.
Key Responsibilities
- Design end-to-end user experiences across portal and internal workflows, ensuring consistency across multiple products and personas (providers, lab operations, internal users)
- Transform report designs from the Adobe Creative suite into responsive HTML/CSS templates for automated report generation, partnering with engineering and QA teams to support Salesforce integration, dynamic data population, rendering validation, and ongoing template optimization.
- Create wireframes, prototypes, and high-fidelity designs that aligned to brand guidelines using Figma
- Collaborate with Product Marketing, Customer Care and Engineering to translate complex workflows (e.g., ordering, sample tracking, billing) into intuitive interfaces within Salesforce environments
- Conduct user research, usability testing, and persona development to inform design decisions
- Define and maintain reusable design components and contribute to design systems
- Document user flows, interaction patterns, and design specifications for development and QA
- Analyze user feedback and data to continuously improve usability and experience quality
- Lead UX design efforts for complex projects and represent the UX function across project phases
- Ability to design immersive, differentiated experiences for modern UI frameworks (e.g., React), supporting both front-end and full-stack development.
Who You Are:
Required Qualifications:
- Bachelor’s degree in Business, UX/UI Design, Graphic Design, Human Factors Engineering, Social Sciences research, or equivalent
- A minimum of 5 years of UI/UX design experience for enterprise or customer-facing applications
- Strong proficiency in InDesign, Illustrator, and Figma (or similar design tools)
- Experienced designing within Salesforce (Sales/Service Cloud, Lightning Experience)
- Proven ability to design for multiple personas and workflows across patient and provider ordering experiences, delivering intuitive portal UI/UX components that enhance the digital customer experience throughout the cancer care journey
- Strong understanding of user-centered design, interaction design, and usability principles
- Proficiency in HTML/CSS, responsive design, translating visual designs into functional code
- Experience conducting user research and translating insights into design improvements
- Strong analytical, problem-solving, and communication skills
- Ability to work independently in a fast-paced, cross-functional environment
- Collaboration with Corporate Digital Marketing for branding initiatives
- Incorporates UX design for Epic (primary EHR), driving improved workflows and user experience impact.
- Excellent attention to detail and strong communication skills
Preferred Qualifications
- Experience designing healthcare, diagnostics, or laboratory workflows
- Familiarity with integrated ecosystems (Salesforce, EMR/Epic, lab systems)
- Experience building or contributing to design systems or component libraries
- Understanding of accessibility (WCAG) and compliance considerations
- Experience designing data-heavy or workflow-driven interfaces
- Experience working in Agile environments with Jira
#LI-Hybrid
For candidates based in our San Diego office, the salary range is $165,000 - $180,000.
For candidates based in our South San Francisco office, the salary range is $180,000 - $200,650.
For candidates working remote (US), the salary range is $158,000 - $178,530.