Senior UX/UI Designer

The Hatcher Group is seeking an accomplished UX/UI Designer with 15+ years of experience creating elegant, user-centered digital experiences. In this role, you will lead the design and ongoing refinement of web interfaces supporting the Military OneSource program with a focus on delivering clear, accessible, and engaging content for military families and key stakeholders. Applications/resumes must feature a link to a portfolio that demonstrates your ability to solve design problems and skillfully implement creative solutions. 

The ideal candidate will join a collaborative, high-performing team dedicated to a mission-driven government client while also contributing to the design and evolution of web products across a diverse portfolio of clients. This role requires a designer who can balance strategic thinking with hands-on execution, and who thrives in a fast-paced, purpose-driven environment.

Our flexible-first work culture empowers you to deliver your best work wherever you are. While remote work is regular part of our operations, candidates within commuting distance of our Bethesda, MD office are strongly preferred to support weekly in-person collaboration and team building.

What You’ll Do

In this role, you will design and continuously improve user-centered digital experiences that translate complex requirements into intuitive, accessible interfaces. Key responsibilities will include:

• Designing and refining customer-facing interfaces that deliver meaningful, intuitive, and engaging user experiences.
• Collaborating closely with cross-functional partners to translate complex requirements into clear, user-friendly design solutions for web environments and integrated systems.
• Producing and iterating upon wireframes, prototypes, and high-fidelity designs that balance visual excellence with usability and performance.
• Driving continuous improvement through user research, usability testing, interpretation of web analytics, and stakeholder feedback, evolving design solutions to meet changing user needs and expectations.
• Championing accessibility by supporting and advocating for WCAG and Section 508 compliance throughout the design lifecycle.
• Bridging aesthetics and functionality by aligning visual design with practical, task-driven workflows to enhance platform effectiveness and user satisfaction.
• Applying and adhering to established client design systems and brand standards to ensure consistency, quality, and scalability across digital products.

What You’ll Bring

We’re seeking a skilled and collaborative professional with user and visual experience design skills. The ideal candidate will have: 

• A bachelor’s degree with 15+ years of relevant UX/UI experience.
• Active Secret (preferred) or Public Trust clearance, or the ability to obtain such clearance. 
• SME level knowledge of user-centered design principles, common patterns in UI design, and best practices in UX and UI design.
• Strong proficiency in Figma, Adobe Creative Suite, and Microsoft Office Suite.
• Strong proficiency in user research methods and tools, such as Optimal Workshop or UserTesting.com.
• Effective observational, listening, verbal, and written communication skills; demonstrated ability to share and communicate complex concepts.
• Detail-oriented, organizational, and collaborative skills, with prior experience with virtual whiteboarding tools such as Miro. 
• Ability to take direction, work efficiently with a team, and adhere to tight deadlines on multiple projects simultaneously.
• Familiarity with project management tools (e.g., Jira, Confluence, and Monday.com)
• Any level of front-end knowledge is a plus (HTML, CSS, and Javascript) 
• Must be a US Citizen and fluent English speaker. 

We are pleased to offer a competitive salary range of $135,000 to $155,000 per year based on experience and aligned with our internal standards. Enjoy a comprehensive benefits package that includes robust healthcare coverage, generous paid time off, and continuous learning opportunities. Plus, take advantage of monthly perks, a home office fund, and a supportive community with in-office snacks and social events.

About The Hatcher Group 

We are catalysts for change, solution engineers, and champions of your mission.
 

A Women-Owned Small Business (WOSB) and Women’s Business Enterprise (WBE) headquartered in Maryland, Hatcher creates award-winning marketing and communications campaigns for clients from across our four sectors: education, environment, public health, and community and opportunity. For a quarter of a century, Hatcher has partnered with nonprofits, foundations, government agencies, and other organizations committed to activating change and creating a better world.

Our diverse team of strategic experts in marketing, communications, media, and design brings their all to every project. We immerse ourselves in our client’s world, leaving no stone unturned to tailor solutions and elevate creative potential. By prioritizing authentic and trustworthy partnerships, we execute strategies that capture precise visions and advance meaningful missions.

Hatcher envisions a just and sustainable world where no person is left behind. We create for the social challenges of our time, uniting our clients’ messages with audiences that need to know. Powered by purpose, we are The Hatcher Group.