Senior Veeva Vault Administrator

About the Role

Key Responsibilities

• Administer and optimize Veeva Vault modules to meet evolving business and regulatory needs.
• Collaborate with cross-functional teams to identify system requirements and recommend configuration changes.
• Own Tier 1, 2, and 3 system changes from scope definition through post-production support.
• Monitor system performance, troubleshoot issues, and implement enhancements.
• Translate business processes into technical specifications across Clinical, Regulatory, and Marketing.
• Plan and execute off-hours changes to ensure GxP compliance with minimal disruption.
• Serve as liaison between business users, IT, and vendors to ensure system alignment.
• Administer and integrate third-party/custom applications with Veeva Vault.
• Maintain documentation, develop training materials, and provide ongoing user support.

Qualifications

• Bachelor’s degree in Information Technology, Life Sciences, or related field.
• 6+ years of hands-on Veeva administration experience, including CTMS, eTMF, RIM, and PromoMats.
• Current Veeva certifications required.
• Strong understanding of business processes and system configuration best practices.
• Experience with third-party/custom application integration in Operations and Regulatory.
• Familiarity with GxP or other regulatory frameworks (certifications a plus).
• Deep knowledge of Veeva platform architecture and system integrations.
• Proven experience with change management and production environment updates.
• Ability to support audits and regulatory inspections through data integrity checks.
• Excellent communication skills—able to translate technical concepts for non-technical stakeholders.
• Strong analytical and problem-solving skills.
• Collaborative mindset with experience working across cross-functional teams.

Benefits

• Health, Dental, and Vision Insurance
• Matching 401(k)
• Paid Time Off
• 9 Paid Holidays + 3 Floating Holidays
• Flexible Spending Accounts (Medical & Dependent Care)
• Tuition Reimbursement
• Paid Parental & Caregiver Leave
• Life and Disability Insurance
• Employee Stock Purchase Plan