Senior Vice President, Client & User Research

Conduct and manage research projects aligned to your assigned product experience and strategic research efforts Drive relationships and interactions with design and product experience leads Build relationships with product managers to influence multi-year roadmaps Manage communications around internal projects efficiently Lead specialized research practice areas to enhance overall practice maturity Take ownership in driving work forward while maintaining open communication channels Anticipate problems and proactively develop solutions User needs analysis and behavioral research Facilitating user feedback on strategic business priorities and features Validating new designs and product features before development Conducting usability testing for early release and production software Contributing to feedback programs for live software that integrate into QA and product workflows Bachelor's degree in psychology, user experience, design, human-computer interaction, or related discipline; advanced degree a plus Deep expertise in facilitating qualitative research, with broad knowledge across multiple methodologies Strong analytical skills with ability to synthesize information across multiple factors Excellent communication and presentation skills across various audience types Experience with enterprise feedback tools such as Qualtrics, Medallia, Foresee, etc. Experience in securities or financial services industry is a plus Ability to work with limited direction on new assignments