Senior Vice President, Head of Performance Management & Intelligence

We’re seeking a future team member for the role of Senior Vice President, Head of Performance Architecture & Intelligence to join our People Team. This role is located in New York, NY.

In this role, you’ll make an impact in the following ways:

• Performance System Architecture
  
  
  
  • Design and continuously evolve the organization’s performance management and feedback ecosystems (including 360 processes) 
  
  
  • Translate enterprise strategy into performance frameworks, behaviors, and measurement models 
  
  
  • Ensure performance systems remain relevant in a rapidly changing, AI-augmented workforce 
  
  


• Performance Intelligence & Insights
  
  
  
  • Define and operationalize what “high performance” means across roles, teams, and functions 
  
  
  • Leverage data, analytics, and emerging AI capabilities to generate actionable insights on performance trends 
  
  
  • Partner with product and data teams to enhance performance-related tools and decision support 
  
  


• Experience & Behavior Design
  
  
  
  • Shape manager and employee experiences that drive meaningful, high-quality performance conversations 
  
  
  • Design interventions that improve feedback quality, goal alignment, and accountability 
  
  
  • Move from process compliance → behavior change and performance outcomes  
  
  


• Product & Technology Partnership
  
  
  
  • Collaborate with People tech and product teams on system design, implementation, and optimization 
  
  
  • Influence roadmap decisions for performance-related platforms and tools 
  
  
  • Ensure seamless integration between performance systems and broader talent ecosystems 
  
  


• Change & Adoption Strategy
  
  
  
  • Lead communication strategies and executive/manager enablement for performance-related initiatives 
  
  
  • Drive adoption through clear narratives, capability building, and behavioral nudges 
  
  
  • Anticipate future shifts in work (AI, automation, new role structures) and evolve performance approaches accordingly
  
  

To be successful in this role, we’re seeking the following:

• 8+ years of total work experience and a Bachelor’s degree in organization development, industrial/organizational psychology, human resources, business, or related field (or equivalent experience); advanced degree preferred (e.g., MS I/O Psychology, MBA, MA OD).


• Demonstrated expertise in performance management framework design, calibration, program assessment, delivery methodologies, and technology enablement.


• Proven experience translating analytics into action across talent decisions, succession, and rewards.


• Familiarity with regulatory considerations and compliance requirements across global jurisdictions.


• Bias to action, extremely high attention to detail, ability to work in a highly matrixed organization