W

Server

icon building Company : Waterway Cafe
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
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Job Description - Server

Description

Job Summary:

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return.

Activities & Responsibilities:

Primary

  • Promote, work, and act in a manner consistent with the mission of the Waterway.
  • Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services
  • Monitor and observe guests dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.
  • Take food or beverages orders from guests.
  • Explain to guests how various menu items are prepared, describing ingredients and cooking methods.
  • Inform guests of menu changes and daily specials and make recommendations you genuinely feel your guests will enjoy.
  • Write guests’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Garnish and decorate dishes in preparation for serving.
  • Serve food or beverages to guests and prepare or serve specialty dishes at tables as required.
  • Prepare hot, cold, and mixed drinks for guests, and chill bottles of wine.
  • Describe and recommend wines to guests.
  • Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Bring wine selections to tables with appropriate glasses and pour the wines for guests.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Collect payments from guests.
  • Thank guests for their visit and invite them to return.
  • Clean tables or counters after guests have finished dining.
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Attend all scheduled employee meetings and offers suggestions for improvement.
  • Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
  • Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Supplemental:

  • Provide guests with information about local areas, including giving directions.

Tools & Technology:

  • Cash registers, Point-of-sale terminals, POS software, and workstations
  • Credit card processing machines
  • Personal computers, tablets, smart phones and/or handheld devices
Original job Server posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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