B

Server

icon building Company : Big Whiskey's
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
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Job Description - Server



Benefits:


  • Employee discounts

  • Flexible schedule

  • Health insurance




Summary of Position:  
Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return again and again.
 
 
Duties and Responsibilities: 

  • Welcome and greet guests within 30 seconds. Make all of our guests feel comfortable and let them know you’re there to personally take care of them 

  • Introduce yourself 

  • Inform guests of specials and menu changes 

  • Make recommendations you genuinely feel your guest will enjoy

  • Answer questions about our food, beverages, and other restaurant functions and services 

  • Take food and beverage orders from guests, enter orders into the micros system, double-check to ensure accuracy, which relays orders to the kitchen and bar.  

  • Deliver food and beverages from the kitchen and bar to guests in a timely manner (1-minute drink orders)

  • Perform side work at the start and end of each shift as required by the service station assignment 

  • Anticipated the guests' needs i.e. napkins, drink refills, appetizer plates

  • Build Regulars 

  • Maintain clean service areas and pre bus tables 

  • Monitor and observe guests' dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests 

  • Prepare final bill, present the check to the guest, accept payment, process credit card charges or make a change if applicable 

  • When dropping check, don’t travel too far, check back asap 

  • Be ready and willing to assist fellow servers as situations arise

  • Be ready and willing to assist the bus person/hostess with clearing and resetting tables  

  • Thank guests for their visit and invite them to return 

  • Be available to fill in as needed to ensure smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor 

 
Qualifications: 

  • Minimum 1 year of service experience 

  • Be able to communicate and understand the predominant language(s) of our guests 

  • Must have a basic knowledge of dining room and service procedures and functions 

  • Possess basic math skills and have the ability to handle money and operate a micros system  

  • Be able to work in a standing position for long periods of time (up to 5 hours)

  • Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds








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