POSITION DESCRIPTION

Position Title:            Server                                    Reports To:   Food and Beverage Manager / Restaurant Supervisor

Department:              Restaurant                               Date:               March 2025

Responsible for providing high quality service to guests while maintaining a high standard of cleanliness.

Supervision Received:

Supervision is received from the Food and Beverage Manager or Restaurant Supervisor.

Essential Functions:

• Knows timing and preparations of all food and beverage menu items.


• Maintains good service times.


• Performs opening and closing duties.


• Attend required meetings.


• Takes food and beverage orders, rings them into Micros correctly and delivers them in a timely fashion.


• Ensures guests are of legal drinking age through checking identification.


• Adheres to State liquor rules and regulations.


• Anticipates the guest’s needs.


• Performs payment handling (i.e., cash, credit, promo coupons, etc).


• Completes check out for all tickets and payment received at end of shift.


• Busses and resets tables.


• Complete side work (to include stocking dishes, silverware, folding napkins, wiping down counters, posting specials, etc.)


• Ensures that work station is set up in an orderly and timely fashion.


• Complies with all policies and procedures set forth by the Columbia Gorge Hotel Employee Handbook.

Secondary Functions:

 Performs all other duties as assigned

Qualifications:

• Possession of, or ability to obtain, a valid Food Handler’s Card and OLCC Permit.


• Must be 18 years or older.


• Ability to work with a minimum of supervision.


• Ability to stand and/or walk for entire shift.


• Ability to carry and balance plates, trays, etc.


• Knowledge of complete table setting.


• Ability to maintain a professional appearance at all times.


• Ability to work as part of a team.


• Ability to communicate effectively.


• Ability to read and follow both verbal and written instructions.


• Ability to multi-task and work well under pressure.

Working Conditions:

This position requires the ability to perform those activities necessary to complete the essential functions of the job, either with or without reasonable accommodation.

Walking:         80%

Standing:        10%

Sitting:            0%

Bending:         5%

Lifting:           5% / up 40 lbs.

                        100%

This is a tipped position as well as being part of service charge pool when working banquets. Columbia Gorge Hotel provides free luncheon with 6 hours of working shift, health insurance and PTO for those who qualify .