We are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. To be successful in this role, you should have previous experience in a customer service position. You should also be available to take evening and weekend shifts. We close at 11 pm seven days a week.
We also offer many other great benefits such as:
- Flexible schedule
- Leadership opportunities to gain real world management experience to help you reach your professional goals.
- Competitive pay
Requirements and Responsibilities:
- Consistency and Reliability
- Cheerful and Positive Attitude
- Values Teamwork
- Loves Serving and Helping Others
We ask you to:
- Smile
- Create and Maintain Eye Contact
- Honors and encourages others to follow the visions and values of the restaurant
- Ability to multitask quickly, yet thoroughly
- Have the ability to communicate effectively in English
- Be at least 17 years of age
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 10-55 lbs.
Have a valid driver's license and reliable transportation Servers are expected to:
- Greet customers, and maintain a friendly demeanor throughout their experience.
- Accurately take food and beverage orders, correctly using the ordering system.
- Take special note of food allergies or preferences, and be able to communicate that clearly to kitchen staff.
- Understand and communicate what’s on the menu, answering questions customers might have, and making recommendations on menu selections to customers if necessary.
- Accurately deliver food to customers, making sure that what comes out of the kitchen is correct and appealing before taking it to the table.
- Periodically check in with customers to make sure everything is going well with their meal, being attentive, and responding to additional requests as needed.
- Respond quickly to issues customers have, getting management involved if necessary.
- Collect payment from customers accurately and honestly.
- Help and/or perform light cleaning in the dining, serving stations, or kitchen areas.
- Keep serving stations stocked with ice, soda, etc., as well as keeping their section clean and prepared for new guests.
- Know and follow applicable food service safety regulations and best practices.
- Be able to stand on their feet for hours at a time and lift up to 25 pounds of weight.
- Be willing to work flexible hours that may include weekends and holidays.
Skills
Servers need to be able to:
- Communicate well with coworkers and customers, and maintain personable and professional communication at all times. This includes being able to listen and collaborate where applicable.
- Be punctual and reliable, showing up for their shifts as scheduled.
- Maintain a positive attitude, even under pressure. Patience with customers and coworkers is a must, particularly during busy rushes.
- Handle tasks unsupervised, including being able to spot tasks that need to be done (even though they might not have been assigned by managers).
- Listen to customer feedback and relay or make suggestions to managers. This may include suggestions for service, menu, or ambiance.
- Handle money accurately and honestly, using the point-of-sale systems.
- Quickly learn how to use the tools and systems in the restaurant.
- Quickly learn and memorize details about the menu to be able to respond to customer questions. This includes knowing key ingredients relating to food allergies.
Work schedule
- Weekend availability
- Night shift
Benefits
- Flexible schedule
- Health insurance
- 401(k) matching