Server Assistant

Description

PRIMARY RESPONSIBILITES:

• Awareness of the guest’s needs and provide assistance to team members as integral part of service
• Remove all unused and dirty dishes once finished by the guest in order to maintain a clean table
• Assists servers with delivering food to table
• Set up and replace covers on tables between seating with clean linen, silver and glassware
• Maintains proper housekeeping maintenance of dining area
• Polishes silverware and glassware for dining room as trained
• Deliver dirty linen to basement storage area
• Ensures proper setup breakdown as well as within the scheduled time frame by wait staff
• Prepare proper presentation and timing of food and beverages
• Notifies management of all problems, complaints, and compliments
• Inspect floors to remove all dirty trays and other items from hallways
• Organize required amenities to rooms based on amenities sheet from concierge for delivery
• Maintain and organize all silverware and glasses, salt and peppers, napkins folded, coffee cups and other various items to ensure proper stock levels
• Check and cash handling responsibility
• Relay all messages from servers, managers, and host throughout service to the chef on duty to insure all guest expectations are met
• Alert manager on duty to taking of breaks or leaving their station for any extended period of time
• Adherence to food safety and food handling guidelines

BENEFITS

Success Coach every Thursday

Fifty percent off your restaurant bill for up to six guests

401 (k)

Discounted Bus Passes

Free meals during shift

PTO Program

       & so much more!

The Townsend Hotel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All employment is decided on the basis of qualifications, merit, and business need.

This policy applies to all terms and conditions of employment.

If you are interested in applying for employment with The Townsend Hotel and need assistance to apply for a posted position, please send an email to [email protected] or you may call us at 248-647-8640.

Requirements

QUALIFICATIONS:

• High school graduate or equivalent required
• Previous experience in a similar role preferred
• Requires the ability to communicate with guests in English

WORKING CONDITIONS:

• Requires full mobility for entire duration of shift
• Must be able to safely grasp, lift, carry or otherwise move goods weighing up to 30lb

This Job Description is intended to provide a general overview of the tasks, duties and responsibilities with the position identified below. Although an individual employed in this position is expected to perform all of the functions referenced below, differences may exist depending on the specific location where an individual may be working.