Server, Barista/Bistro

The Bistro Server/Barista is responsible for providing excellent guest service by preparing and serving food, beverages, and specialty coffee drinks while ensuring accuracy in cash, credit card, and room charge transactions.  

• Greet guests warmly and ensure a friendly, welcoming environment. 
• Accurately take and deliver food and beverage orders in a timely manner. 
• Prepare and serve a variety of coffee drinks, teas, and specialty beverages according to standardized recipes. 
• Respond to guest inquiries, requests, and concerns with professionalism and efficiency. 
• Maintain knowledge of menu items, including ingredients and preparation methods. 
• Prepare and present food and beverages attractively and consistently. 
• Ensure food safety and sanitation standards are followed at all times. 
• Assist with stocking and restocking food, beverage, and barista supplies. 
• Accurately process cash, credit card, and room charge transactions using the point-of-sale system. 
• Balance cash drawer and reconcile payments at the end of each shift. 
• Follow all company procedures for handling financial transactions and safeguarding assets. 
• Collaborate with teammates to ensure smooth service operations. 
• Maintain cleanliness and organization of service areas, barista station, and dining space. 
• Bus, clean and reset tables and bar area for next guest.  
• Complete pre- and post-shift responsibilities including stocking, cleaning, mopping floors, cleaning service areas.  
• Follow all sanitation and safety guidelines.  
• Report any maintenance issues or damaged equipment. 
• Maintain professionalism with coworkers and guests.? 
• Other duties may be assigned by management  

Requirements:

• Food handler’s permit required 
• Ability to multitask and work efficiently under pressure.  
• Professional appearance and positive attitude  
• Ability and willingness to work a varied and flexible schedule including weekends, days, nights, and holidays. 

Physical Requirements:

• Must tolerate prolonged periods of standing, walking; occasional kneeling, bending, and stooping.   
• Must be able to lift and carry up to 50 pounds as needed, push up to 75 pounds as needed. 
• Must tolerate exposure to cleaning solutions.