Server Carriage House

Caring For the Community You Love 

Choose a career to make a difference in people's lives every day, choose Fisher-Titus!

Perks of working at Fisher-Titus:

• Hours of Work-Part time (10:30am-6:30pm)


• Comprehensive Benefits Package- Medical & Dental coverage, 401K match, paid time off, tuition assistance and more!


• Shift, Weekend & PRN differential

About Fisher-Titus: 

Fisher-Titus proudly serves the greater Huron County area’s 70,000-plus residents by providing a full continuum of health and wellness care from heart and cancer care to outpatient services such as lab, imaging, and physical rehabilitation. 

Vision: Be the first choice for healthcare and employment within our community  

Mission: Deliver compassionate and convenient care to the highest level of excellence that promotes lifelong health and wellness for our community 

General Summary

The Server is responsible for setting dining room tables, delivering prepped food plates to residents in the dining room, bussing tables, assisting with washing the dining/kitchenware in compliance with applicable food and sanitation codes. All responsibilities will be conducted in a manner that is consistent with the philosophy of assisted living.

Reports to:

Director

Education, Licensure, Registration and Experience:

High school diploma or equivalent.

Minimum of two years of some formal or on the job training in food preparation, cooking and principles of sanitation and safety preferred.

Essential Functions:

Preps continental breakfast and makes coffee.

Properly sets dining room tables for continental breakfast, noon, and evening meals.

Assists with food prep if necessary, such as salads, vegetables, cheese, etc.

Delivers entrée, salads, desserts, and beverages to resident tables. Assisting with refills of beverages and/or extra servings.

Assists with delivering meals to resident apartments if necessary.

Bus tables at the conclusion of each seating. Properly set dining room tables.

Washes, dries, and restocks pots, pans, plates, glasses, and silverware according to proper methods of sanitation.

Assists in cleaning all kitchen surfaces and equipment according to the posted cleaning schedule.

Operates, assembles, disassembles, cleans, and de-limes the dishwasher.

Demonstrates knowledge of proper infection-control techniques including cleaning, storage, and food handling.

Assist with unpacking, handling, and storing of food and/or supply deliveries.

Responsible for participating in and supporting the resident centered activity program.

Must be able to relate to residents and staff in a courteous and diplomatic manner under all circumstances.

Ability to follow standardized recipes and to control serving portions. responsibility when the workload of the department so requires.

Working Conditions:

·         Stand/Walk – 6-8 hrs

·         Sit – 1-2 hrs

·         Bend – Up to 1/3 of the time

·         Squat - Up to 1/3 of the time

·         Climb – N/A
Reach Up to 1/3 of the time

·         Lift - Up to 1/3 of the time

·         Carry – N/A

·         Push - Up to 1/3 of the time

·         Pull - Up to 1/3 of the time

·         Right Hand - Precise Motor Function (Or Fine Manipulation)

·         Left Hand - Precise Motor Function (Or Fine Manipulation)

·         Right Foot - Gross Motor Function

·         Left Foot - Gross Motor Function

·         Up to 25 pounds – 1/3 or more of the time
Body Fluid Exposure - Yes

·          

Standards of Employment:

Attends all mandatory education programs and can describe his or her responsibilities related to general safety and regulatory compliance.

Appearance is professional, neat, clean, and appropriate for the work environment. Wears proper photo identification badge while on duty.

Maintains confidentiality of all hospital and patient information at all times, as observed by peers and management.

Attends monthly staff meetings and participates in monthly rounding process with manager to assure effective and timely two-way communications.

Participates in and completes required department specific education and training programs and can describe his or her responsibilities related to department safety and specific job-related hazards.

Follows safety and security policies including exposure control plans/blood borne and airborne pathogens.

Core Requirements:

Supports the mission, vision and CARES values of Fisher Titus.

Is knowledgeable of patient rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all patients in a safe, secure environment.

Supports, cooperates with, and implements specific procedures and programs for:

1. Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.

1. Confidentiality of all data, including patient, employee and operations data.

1. Quality Assurance and compliance with all regulatory requirements.

1. Compliance with current law and policy to provide a work environment free from sexual harassment and all illegal and discriminatory behavior.

Key Service Behavior:

Communicates with Compassion - Every patient, Every time

• Engages in active listening skills


• Utilizes the AIDET communication tool


• Uses key words at key times


• Utilizes HEART service recovery techniques

Demonstrates Service Etiquette - Every patient, Every time

• Smiles and greets patients using the 10/5 rule


• Demonstrates a calm, positive attitude through tone and body language


• Ensures patient privacy and promotes a healing environment


• Adjusts approach to respect the diversity of patients


• Assesses and manages patient's expectations of care

Commitment to Safety - Every patient, Every time

• Follows established safety guidelines to reduce risk of adverse event through early recognition


• Commits to the Culture of Safety; If you see something, say something

Delivering High Quality Care - Every patient, Every time

• Commits to efficient, effective and purposeful work and delivery of care


• Engages in practices that will continually improve processes