Server - Granger's Upscale Restaurant

GRANGER'S RESTAURANT & BAR

RESTAURANT SERVER: JOB DESCRIPTION

INTRODUCTION

Located in the heart of Houston’s museum district, Granger's is an upscale-casual neighborhood restaurant and bar that specializes in serving classic American cuisine alongside signature cocktails and carefully selected wines in a dining room filled with old-world charm and timeless décor.

Granger’s strives to create a comfortable atmosphere where our guests can focus on relaxing with friends and family, knowing that their every need will be thoughtfully taken care of. Everything on the menu is prepared from scratch daily and is elegantly presented.

Paying homage to both the family name and the incredibly diverse neighborhood in which owners Ryan and Josephine Granger have successfully operated two fast-casual concepts, Bodegas Tacos Shop and Fia’s Pizzeria, for the last 18 years, Granger’s aims to continue serving this historic area of Houston for years to come.

Granger's is looking for great people to lead its opening team. This is an extremely exciting time! We are looking for team members who embody our vision of a dining experience and are ready to help write the next chapter on this journey as food service leaders in the Houston Museum District.

COMPENSATION RANGE

• $2.13 an hour plus tips

BENEFITS

• Paid Training
• Employee Discount

RESPONSIBILITIES

• Treat all team members and guests with respect at all times
• Provide attentive and personalized service to guests, ensuring their dining experience exceeds expectations
• Make recommendations based on guests preferences
• Deliver accurate orders to kitchen, delicious food to our tables and deliver on our promise to provide exceptional service to each and every guest
• Mastery of the menu, including ingredients, preparation methods, and wine pairings, to provide recommendations and answer guest questions
• Maintain clean and organized work space.
• Complete any and all opening, closing, and running duties as assigned
• Collaborate with team members to provide excellent service
• Ensure all table settings are properly appointed and ready for service
• Handle guest inquiries, concerns, and complaints professionally and promptly escalate to management when necessary
• Follow all safety and sanitation protocols to maintain a clean and safe dining environment
• Uphold high standards of professionalism, grooming, and uniform appearance at all times
• Be present, aware, and engaged

REQUIRED TRAINING/ EDUCATION/EXPERIENCE             

• Minimum of 1 year restaurant experience
• Must be 18 years or older
• Available to work 20-30 hours per scheduled week
• Excellent communication and interpersonal skills, with the ability to engage and connect with guests
• Knowledge of fine dining service procedures, including proper table setting, wine service, and menu presentation, is preferred but not required.
• Strong attention to detail and ability to multitask in a fast-paced environment
• A genuine passion for food, beverages, and delivering exceptional dining experiences
• Ability to work flexible hours, including evening, weekends, and holidays
• Experience using POS (Point of Sales) System
• Proper cash handling and payment processing
• Possess a professional demeanor, maintaining composure and grace under pressure.
• Must adhere to dress code and grooming standards 
• Must have current unexpired food handler and TABC seller certifications
• Must have reliable transportation

MINIMUM QUALIFICATIONS         

• Passion for food and beverage
• Positive attitude, and solution oriented
• Self-motivated and self-aware
• Able to stand for 10 hours at a time
• Able to operate in a fast-paced, high-volume environment
• Takes initiative and has a sense of urgency
• Available to work weekends
• Able to lift 25 pounds
• Good hearing for accurate communication skills
• Emotional intelligence
• Must be able to physically carry out the position requirements    

SCHEDULE

• Day shift 
• Night shift 
• Evening shift
• Holidays 
• Flexible schedule

This position reports to Management.

Work schedule

• 8 hour shift
• Weekend availability
• Holidays

Supplemental pay

• Tips

Benefits

• Paid training
• Employee discount