Server, Ventana Grill

Join Our Team at Ventana Grill – Pismo Beach

We are seeking dependable, personable food service professionals who are passionate about creating exceptional guest experiences. If you enjoy working in a team-driven environment and take pride in strong customer service, we invite you to apply.

About Us
Ventana Grill is part of the Custom House Restaurant Group, which owns and operates multiple restaurants along the Central Coast between Pismo Beach and Avila Beach.

We believe in continuous learning and professional growth. From entry-level team members to General Managers, every role is valued, and every team member contributes to a workplace culture rooted in respect, accountability, and genuine care for one another. We are committed to developing our people through training, mentorship, and opportunities to advance within the company.

Position: Server
Our servers play a key role in creating memorable dining experiences for our guests. We’re looking to grow our team with someone who is enthusiastic about food and hospitality and enjoys working in a fast-paced, team-oriented environment.

We provide full coverage for Food Handlers and Responsible Beverage Service training and certification.

Key Responsibilities

• Greet guests warmly and escort them to their tables
• Accurately take food and drink orders and enter them into the POS system
• Memorize menu items and make informed recommendations
• Provide attentive service, including timely refills and regular check-ins
• Respond promptly and professionally to guest concerns, involving management when needed
• Maintain cleanliness and adhere to all sanitation standards

Qualifications

• Previous serving experience in a fast-paced, high-volume restaurant (minimum 1 year preferred)
• Strong communication and interpersonal skills with a guest-first attitude
• Ability to multitask and prioritize in a dynamic work environment
• Comfortable with using Point of Sale (POS) systems efficiently
• Excellent problem-solving and conflict resolution abilities
• Strong teamwork and collaboration skills, with a willingness to assist coworkers as needed
  

If you're passionate about hospitality and want to grow with a team that values its people, apply today and become part of something special at Ventana Grill!

Please visit this website to view our privacy practices - CA Consumer Protection Act Notice to Employees and Applicants – Custom House.

• Able to memorize menu items and make thoughtful recommendations
• Ability to stand and walk for extended periods (up to 8 hours or more)
• Must be able to lift and carry up to 50 lbs. unassisted
• Ability to bend, stoop, reach, and climb stairs as necessary in a multi-level restaurant environment
• Must have flexible availability, including days, nights, weekends, and holidays
• Reliable transportation to and from the restaurant
• Ability to obtain and maintain a California Food Handler's Certification card and Responsible Beverage Service Certification
  

Preferred Traits

• Polished, confident, and welcoming with guests
• Naturally attentive with strong hospitality instincts
• Committed to high service standards while keeping guests at ease
• Professional in appearance and communication
• Reliable, punctual, and self-motivated
• Calm and solution-focused under pressure
• Open to feedback and growth
• Anticipates guest needs and supports smooth service flow
• Team-oriented and supportive of overall operations