Server/Waitstaff

Description

We are looking for professional, attentive, and engaging servers who will be responsible for taking orders from and serving food and drinks to customers. Servers assist restaurant patrons by noting their order, serving tables their requested meals, and preparing bills at the end of the table's meal. Servers will also work to ensure customer satisfaction by providing attentive service and offering assistance as customers require it.

Successful candidates will have a positive attitude and the ability to work well under pressure in a fast-paced environment. Servers must have the ability to stand for long hours and have the patience and poise to manage difficult customers. We expect our servers to anticipate the needs of customers and provide all services in a friendly manner.

• Greet customers and distribute menus.
• Engage with customers in a friendly manner.
• Take meal and beverage orders from customers accurately and place these orders with the kitchen staff.
• Make menu recommendations and inform patrons of any specials.
• Deliver meals and beverages to tables when they have been prepared.
• Routinely check that customers are satisfied with their meal and take action to correct any problems.
• Prepare the bill for tables when requested.
• Prepare bills and ensure that the correct amount has been paid.
• Administer change to tables if needed.

Requirements

• High school diploma or equivalent qualification (preferred, but not required).
• Valid Food Handler Health Card.
• Experience in food and beverage preparation or customer service
• Willingness to learn or prior experience in wine and bar.
• A polite, engaging personality.
• Exceptional listening and communication skills.
• Ability to remain calm and professional with difficult customers.
• Excellent interpersonal skills.
• Coordination to carry plates or trays and maintaining balance.
• Able to perform high-quality work while unsupervised.
• Ability to walk, bend, and stand for extended periods.
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.