Service Account Assistant

Skillbridge Academy is a forward-thinking organization dedicated to building talent through hands-on learning, professional development, and real-world experience. We believe in empowering individuals with the skills, confidence, and support needed to grow within dynamic, customer-focused environments. Our culture values professionalism, collaboration, and continuous improvement.

We are seeking a detail-oriented and proactive Service Account Assistant to support account operations and ensure exceptional service delivery. This role plays a key part in maintaining accurate records, assisting with client communications, and supporting internal teams to ensure smooth and efficient account management.

Responsibilities

• Support the daily management of service accounts and related documentation

• Assist in coordinating communication between clients and internal teams

• Maintain accurate records, reports, and account updates

• Monitor account activities to ensure compliance with company standards

• Provide administrative support to account managers as needed

• Identify opportunities to improve workflow efficiency and service quality

• Strong organizational and time-management skills

• Excellent written and verbal communication abilities

• High attention to detail and accuracy

• Ability to manage multiple tasks in a fast-paced environment

• Proficiency with standard office tools and systems

• A professional, service-oriented mindset

• Competitive salary package

• Clear growth and advancement opportunities

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• Skill development and ongoing learning support

• Professional and collaborative work environment

• Stable full-time position with long-term potential