Service Account Assistant

At Catch Vibe Voice, we believe that strong communication shapes powerful brands. We are a dynamic and growing company committed to delivering authentic messaging, meaningful connections, and strategic communication solutions. Our team thrives in a collaborative, forward-thinking environment where creativity, professionalism, and growth go hand in hand.

We are seeking a detail-oriented and motivated Service Account Assistant to support account operations and ensure exceptional service delivery. This role plays a key part in maintaining strong client relationships, coordinating internal processes, and assisting with daily account management activities.

Responsibilities

• Support service accounts by assisting with daily operational and administrative tasks

• Maintain accurate records and documentation related to client accounts

• Coordinate with internal teams to ensure timely and effective service execution

• Assist in preparing reports, updates, and account-related communications

• Monitor account activities to ensure compliance with company standards

• Provide professional support to clients and internal stakeholders as needed

• Strong organizational and time-management skills

• Excellent written and verbal communication abilities

• High attention to detail and problem-solving mindset

• Ability to work independently and as part of a team

• Proficiency in basic office tools and systems

• Strong interpersonal skills and a service-oriented attitude

• Competitive salary

• Growth opportunities within a growing organization

• Skill development and professional training

• Supportive and collaborative work environment

• Stable full-time position

• Opportunity to build long-term career progression