Service Account Assistant

Park 6 Logistic is a dynamic and results-driven logistics and operations company dedicated to efficiency, precision, and operational excellence. Based in Riverside, CA, we support fast-paced production and distribution environments with a strong commitment to quality, teamwork, and continuous improvement. Our culture values reliability, collaboration, and professional growth, creating an environment where individuals can build meaningful, long-term careers.

The Service Account Assistant plays a key role in supporting account management and ensuring exceptional service delivery to our clients. This position serves as a liaison between customers, service teams, and internal departments, helping maintain accurate records, streamline communication, and uphold high service standards.

The ideal candidate is organized, proactive, and committed to providing professional support in a fast-paced logistics environment.

Responsibilities

• Assist in managing client service accounts and maintaining accurate documentation

• Coordinate communication between clients and internal departments

• Monitor account activity and ensure timely follow-ups

• Prepare reports, track service metrics, and update account records

• Support billing processes and verify account information

• Address client inquiries with professionalism and efficiency

• Assist in resolving service-related issues to ensure customer satisfaction

• Maintain compliance with company policies and operational procedures

• Strong organizational and multitasking skills

• Excellent written and verbal communication skills

• High attention to detail and accuracy

• Ability to work effectively in a team environment

• Problem-solving and analytical abilities

• Professional demeanor and customer-focused mindset

• Proficiency in Microsoft Office and general office systems

• Ability to adapt in a fast-paced logistics setting

• Competitive salary ($52,000 – $56,000 annually)

• Growth opportunities within a rapidly expanding company

• Professional development and skill-building support

• Stable full-time employment

• Collaborative and supportive work environment

• Opportunity to build valuable logistics and account management skills