Service Account Assistant

SkillBridge Academy is a forward-thinking organization dedicated to professional development, operational excellence, and structured growth. We are committed to building efficient systems, cultivating talent, and delivering high-quality results across all production and administrative processes.

Our team values precision, collaboration, and continuous improvement. At SkillBridge Academy, we believe that strong operational foundations drive long-term success, and we invest in individuals who are eager to contribute to that mission.

The Service Account Assistant plays a vital role in supporting account operations and ensuring seamless coordination between clients and internal departments. This position requires strong organizational skills, attention to detail, and the ability to maintain accurate documentation while assisting in daily service processes.

The ideal candidate thrives in a structured environment, values efficiency, and is committed to delivering high standards of administrative and client support.

Responsibilities

• Assist in managing and maintaining client service accounts

• Prepare and update account documentation, reports, and records

• Coordinate communication between clients and internal teams

• Support account managers with scheduling, follow-ups, and documentation

• Monitor service timelines and ensure timely task completion

• Maintain accurate databases and filing systems

• Contribute to process improvement initiatives

• Strong organizational and time management skills

• Excellent written and verbal communication abilities

• High attention to detail and accuracy

• Proficiency in Microsoft Office and general office systems

• Ability to multitask and prioritize in a fast-paced environment

• Professional demeanor and collaborative mindset

• Analytical thinking and problem-solving skills

• Competitive salary ($50,000 – $54,000 annually)

• Structured career development and growth opportunities

• Professional skill-building programs

• Supportive and collaborative team environment

• Stable, full-time position with long-term advancement potential

• Performance-based recognition opportunities