Service Account Assistant

Skillbridge Academy is a forward-thinking educational organization dedicated to bridging talent with opportunity. We specialize in equipping individuals and organizations with the strategic tools, professional development programs, and leadership training necessary to thrive in today’s competitive environment.

Our culture is built on integrity, collaboration, and measurable impact. At Skillbridge Academy, we believe that strong communication and strategic positioning are essential to sustained growth and meaningful influence.

We are seeking a detail-oriented and highly organized Service Account Assistant to support our service and account management teams. This role plays a critical part in maintaining client satisfaction, ensuring accurate documentation, and supporting account operations.

The ideal candidate thrives in a structured environment, values efficiency, and demonstrates strong communication and coordination abilities.

Responsibilities

• Assist in managing and maintaining client service accounts

• Prepare and update account documentation and internal reports

• Coordinate communication between clients and internal departments

• Monitor account activities to ensure accuracy and timely follow-up

• Support service teams with scheduling, tracking, and data entry

• Identify opportunities to improve workflow efficiency

• Maintain confidentiality and professionalism in all client interactions

• Strong organizational and time-management skills

• Excellent written and verbal communication abilities

• High attention to detail and accuracy

• Ability to manage multiple tasks in a fast-paced environment

• Proficiency with standard business software and data systems

• Professional demeanor and problem-solving mindset

• Competitive salary ($52,000 – $56,000 per year)

• Structured training and professional development

• Clear growth opportunities within the organization

• Skill-building in account management and service operations

• Collaborative and professional work environment

• Performance-based advancement pathways