Service Account Coordinator

About Us

At Beloform, we specialize in creating customized service solutions that bridge innovation and operational excellence. With a commitment to delivering high-quality results for our clients, we prioritize reliability, transparency, and tailored service strategies. Our team thrives in a dynamic, fast-paced environment where collaboration and client satisfaction are at the core of everything we do.

Job Description

We are seeking a Service Account Coordinator to join our growing team in Phoenix, AZ. In this role, you will serve as a key liaison between our clients and internal departments, ensuring seamless service delivery and client satisfaction. You will be responsible for coordinating service activities, handling client inquiries, and supporting account operations to guarantee timely and effective results.

Responsibilities

• Act as the primary point of contact for assigned client accounts.

• Coordinate service requests, timelines, and execution with internal teams.

• Monitor and track service performance metrics to ensure client expectations are met.

• Handle client inquiries and resolve issues promptly and professionally.

• Assist in preparing reports, client updates, and documentation.

• Maintain accurate records of all account activities and communications.

• Support account managers with administrative and operational tasks.

• Participate in client meetings and internal planning sessions.

Qualifications

• Bachelor’s degree in Business Administration, Communications, or a related field (or equivalent experience).

• 2+ years of experience in account coordination, client services, or operations support.

• Strong communication and interpersonal skills.

• Detail-oriented with excellent organizational abilities.

• Proficiency in Microsoft Office Suite and CRM systems.

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

• Customer-focused mindset with problem-solving abilities.

Benefits

• Competitive salary ($57,000 - $63,000 per year)

• Opportunities for professional growth and advancement

• Comprehensive health, dental, and vision insurance

• Paid time off and holidays

• 401(k) plan with company match

• Ongoing training and career development programs

• Supportive and collaborative team environment