Service Account Coordinator

SkillBridge Academy is a forward-thinking organization dedicated to empowering individuals and businesses through skill development, operational excellence, and professional growth. We believe that strong operations are the foundation of success, and we are committed to building teams that value efficiency, collaboration, and continuous improvement.

As we expand our presence, we are seeking motivated individuals who are eager to contribute to a dynamic and professional work environment while developing valuable operational skills.

We are seeking a detail-oriented and proactive Service Account Coordinator to support and manage client accounts while ensuring seamless service delivery. This role serves as a key liaison between internal teams and clients, helping maintain strong relationships, monitor service performance, and ensure operational consistency. The ideal candidate is organized, communicative, and thrives in a fast-paced, professional environment.

Responsibilities

• Coordinate and support daily operations related to assigned service accounts

• Serve as a point of contact for client inquiries and internal coordination

• Track account activity, deliverables, and service timelines

• Maintain accurate records, reports, and account documentation

• Collaborate with internal departments to ensure service standards are met

• Identify opportunities to improve workflows and client satisfaction

• Assist in account reviews and performance evaluations

• Strong organizational and time-management skills

• Excellent written and verbal communication abilities

• Ability to manage multiple accounts and priorities efficiently

• High attention to detail and problem-solving mindset

• Professional demeanor with a client-focused approach

• Proficiency in standard office and account management tools

• Competitive salary ($53,000 – $57,000 annually)

• Growth and advancement opportunities within the organization

• Skill development in account coordination and service operations

• Supportive, professional, and collaborative work environment

• Full-time stability with long-term career potential