Service Account Coordinator

Beloform Craft is a company dedicated to precision, reliability, and operational excellence. We take pride in maintaining high standards across our facilities and ensuring that our environments remain safe, efficient, and fully functional. Our team is built on professionalism, collaboration, and a commitment to continuous improvement. At Beloform Craft, we value individuals who take ownership of their work and contribute to a culture of accountability and quality.

We are seeking a highly organized and client-focused Service Account Coordinator to join our team in San Antonio, TX. This role serves as a key liaison between clients and internal departments, ensuring that service accounts are managed efficiently, accurately, and with the highest level of professionalism.

The ideal candidate will play a critical role in coordinating account activities, monitoring service performance, and maintaining clear communication channels to ensure client satisfaction and operational success.

Responsibilities

• Serve as the primary point of contact for assigned service accounts

• Coordinate daily account activities and ensure timely execution of service requests

• Monitor account performance metrics and prepare detailed reports

• Collaborate with internal teams to resolve client inquiries and service issues

• Maintain accurate account documentation and records

• Assist in developing process improvements to enhance service delivery

• Support contract administration and account renewals

• Ensure compliance with company policies and service standards

• Strong organizational and time-management skills

• Excellent written and verbal communication abilities

• Detail-oriented with strong analytical capabilities

• Ability to manage multiple accounts simultaneously

• Professional demeanor with strong interpersonal skills

• Proficiency in standard office software and CRM systems

• Problem-solving mindset with a proactive approach

• Ability to work independently and as part of a team

• Competitive salary ($52,000 – $56,000 annually)

• Growth opportunities within a structured career path

• Professional development and skill enhancement

• Supportive and collaborative work environment

• Stable, full-time position with long-term advancement potential

• Exposure to cross-functional operations and leadership visibility