Job Description - Service Admin Assistant




About Us


At San Marcos Chrysler Dodge Jeep Ram, we are always looking for motivated and energetic individuals to join the San Marcos Team! We are currently looking for a Full Time Service Admin Assistant. 



 


Responsibilities



  • Answer customer calls and establish follows-up with service appointments.



  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.



  • Assist with Service Rental Program


  • Data entry


  • Assist service management team with reporting, record keeping, etc.



Qualifications


  • Availability to work afternoon shifts M-F (Service closes at 6pm)


  • At least one previous role based in customer service experience preferred



  • Excellent teammate with collaborative attitude and eagerness to improve



  • Prompt and courteous demeanor



  • Positive and hardworking personality



  • Strong computer skills



  • Valid driver’s license & clean driving record


  • Must be willing to complete a background check and potential drug test



We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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