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Service Administration

Job Description - Service Administration


Lyle Machinery Co. is a diversified equipment dealer in the southeast. We are family owned and operated and our family is growing!

Position: Service Admin - (Industry Specific)

** This is NOT a general clerical position. Candidates will not be accepted without knowledge of work order systems for service and/or Construction, Agricultural, and/or Utility experience.

Duties:

  • Maintaining and monitoring detailed records of repair orders, and other required data, including but not limited to, DOT requirements, payroll information, and asset service records
  • Follow up with other inter-company departments on open issues
  • Supervision of the opening, updating, and closing of work orders
  • Verification and processing of invoices
  • Required reporting for budgetary issues
  • Prepare service department correspondence as directed by Service Manager
  • Ordering and maintaining needed shop and field service supplies
  • Other tasks as assigned by management

Requirements

  • Must have an Associate’s degree or a minimum of 3 years direct experience
  • Ability to learn machine specific functions and needs
  • Must have excellent organizational skills conductive to multi-tasking.
  • Must be able to report to work as scheduled every day
  • Must be able to work weekends and/or overtime as necessary

Education/Experience:

  • Strong work ethic and desire to do multiple different tasks daily
  • Ability to work in a close-knit team environment.
  • Attention to detail
  • Basic computer skills
  • Demonstrate knowledge of industrial, agricultural, or heavy equipment industries

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